Desktop Support

Description:

**Onsite | Madison, NJ**

Our client has an amazing opportunity for a Desktop Support Technician

This is a contract to hire opportunity. Applicants must be willing and able to work on a w2 basis and convert to FTE following contract duration. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $25 - $30 / hr. w2

• Provides hands-on user support by troubleshooting hardware and software problems for desktop and laptop computers.
• Configures workstations for new users and upgrades existing equipment and software.
• Sets up and maintains network and telecommunication systems.
• Troubleshoots LAN, server and connectivity issues.
• Utilizes ticketing system, when necessary.
• Re-images computers, performs data migrations and restorations, and conducts remote problem solving as needed.

• Must possess a working knowledge of hardware components, hardware configurations, and have strong software experience.
• Relies on extensive experience to plan and accomplish tasks
• Ability to provide VIP White glove service
• Great communication skills & follow up
• Works well independently as well as in a team setting
• Flexible and able to readjust due to changing priorities in an Executive environment.
• MAC Computer skills
• Microsoft Office 365