Shop Technician I

Toshiba America Business Solutions, Inc.
life insurance, 401(k)
United States, Massachusetts, Westborough
Oct 31, 2024
Description Shop Technician I Hourly Rate: $19.00 -$24.00 depending on experience This is an hourly role that is paid bi-weekly Toshiba America Business Solutions, a leader in digital technology. Our people bring creative, real-world solutions for our client's print management needs; we help cut costs, secure documents, and reduce the environmental footprint. We are a growing, dynamic organization that offers job stability while also providing growth opportunities. Overview Toshiba America Business Solutions is seeking a dedicated and detail-oriented Shop Technician to join our team in Westborough, MA As a Shop Technician you will play a crucial role in the achieving our Client's request for equipment as you are in-house, service, settting up and completing the refurbishment of equipment in accordance with Toshiba Manufacturer quality standards. Moreover, as you prove your success in this role, you'll build cross-functional expertise and business acumen, opening doors for future career growth at here at Toshiba. If you're passionate about logistics and want to work for a company that values innovation and teamwork, this is the perfect opportunity for you! Explore the *Learn More* section below to learn more about Toshiba America Business Solutions. What You'll Do Responsible for the setup of all equipment requested for demo pool, sold orders, service loaners, and refurbished equipment at on-site location. Ensure showroom is in working order and all machines are maintained in a clean and proper manner. Ensure machines have proper paperwork, accessories, supplies and updates before they leave. Ensure accuracy of serial numbers and products on order staging paperwork. Troubleshoot failures and repairs for copiers/fax/duplicators equipment. Refurbish used equipment, which includes cleaning and repairing. Maintain tools and test equipment to ensure they are in service-ready condition. Assist with warehouse duties and serve as back up for delivery driver. Assist in loading and unloading machines from delivery trucks. Complete assignments according to priority while executing proper time management. Submit accurate call reports. Ensure all demo and sale equipment's setup to Toshiba's standards and meets installation schedules. Inform Shop Supervisor if there is a problem preventing the release of equipment. Complete service training as required by TBS. Complete basic dealer and manufacturer training on specified systems. Attend department meetings as required. Qualifications High School Diploma/GED. A minimum of one year of experience as a Shop Technician or in a technical repair and service of copier/office equipment Ability to lift 50 lbs. Job involves frequent bending, lifting and reaching. Must have good communication skills (written and verbal) including tact and diplomacy when dealing with customers. Electromechanical, electronics or computer background preferred. What's in it for you? Group health coverage (medical, dental, & vision) Employee Assistance Programs Pre-tax spending accounts Pet Insurance 401(k) plan Company provided life insurance Employee discounts Generous paid holiday schedule, paid vacation & sick/personal business/volunteer days *Learn More* The content below is exclusively available on our careers site job description: https://careers.business.toshiba.com/ Join Our Talent Community Glassdoor Reviews Our Commitment to Sustainability News Archive Solutions & Services Our Office Products eBRIDGE Global Print - 2023 Stevie Award Winner Toshiba Office Collection Virtual Demonstration (YouTube) Client Testimonials (YouTube Playlist) Toshiba America Business Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email Accommodation Request@tabs.toshiba.com to request an accommodation. Qualifications Education High School (required) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)