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Project Manager- Customer Facing, Spectrum Enterprise

Charter Communications
United States, North Carolina, Charlotte
Nov 20, 2024

Do you want a customer facing and revenue generating role that is responsible for managing, planning, and reporting on key projects from conception through implementation? As a Project Manager, Customer Facing at Spectrum Enterprise, you can do that.

Spectrum Enterprise provides modern enterprise technology solutions that meet the unique needs of some of the country's biggest brands. If you're looking to build your most successful career, support client growth and work alongside intelligent, driven professionals, you can do that. We're ready to go all in on your future and create an engaging environment.

Be part of the connection:

You focus on exceeding client and stakeholder satisfaction with every project you complete. You plan, manage, monitor and report on all aspects of assigned projects while serving as the main point of contact. You implement project management best practices to ensure accurate project details, data collection and reporting. You collaborate with teams in person and digitally within an office environment.

How you can make a difference:

  • Provide detailed planning, management and monitoring for every step from concept to completion for assigned projects.
  • Actively and consistently supports all efforts to simplify and enhance the customer experience.
  • Monitor daily operations and gain consensus from stakeholders to ensure project success.
  • Implement processes and methodologies to deliver projects on time and within budget.
  • Meets with internal customers of an assigned project to provide status updates and reports and gather project-related feedback.
  • Submit status updates and gather feedback through meetings for leadership to leverage.
  • Track costs, performance SLAs and other metrics to meet project goals and objectives.
  • Perform additional duties as assigned.

What you bring to Spectrum Enterprise

Required qualifications:

  • Experience: Two or more years of project management experience.
  • Education: bachelor's degree in a related field or equivalent experience.
  • Technical skills: Knowledge and ability to use computers and software applications including Microsoft Project.
  • Skills: Effective prioritization, organizational, critical thinking, and English communication skills.
  • Abilities: Deadline-driven with the ability to independently analyze and interpret data while completing multiple projects simultaneously; Ability to develop working relationships with peers.
  • Working Conditions: Office environment, some travel required

Preferred qualifications:

  • Project management certification or successful completion of a recognized project management curriculum

What you can enjoy every day:

  • Embracing diversity: A culture of excellence that celebrates diversity, innovative thinking and dedication to exceeding client expectations.
  • Learning culture: Company support in obtaining technical certifications.
  • Dynamic growth: Paid training and clearly defined paths to advance within the company.
  • Total rewards: Comprehensive benefits that encourage a work-life balance.

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KGN347 2024-40155 2024

Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
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