Location: 127 Public Square - Cleveland, Ohio 44114
ABOUT THE JOB (JOB BRIEF) The Specialist provides executive protection services for CEO and other senior level executives. Services include, but not limited to, physical security of the principal and immediate associates in all capacities. This individual will, when possible, accompany the executive when situations warrant. This includes travel with the executive both in and outside the principal's primary area of operation. The Specialist will coordinate with executive assistants to review executive itineraries to assess risks, track and report on threats, and respond as needed to any incidents or to address potential issues. The specialist will prepare advance security advisories for senior level executives for domestic and international travel and provide same to the Senior Manager of Physical Security Services or designee. Additionally, the Specialist provides safe transport to and from work-related events during and after business hours as needed. When warranted, will arrange and coordinate with third party vendors to provide additional transportation and security resources when need for such is identified. The Specialist will coordinate with Local, State and Federal law enforcement on all security related matters as pertains to movement, events and presentations involving Key Executives in both public and private venues. When not performing Executive Protection duties, specialist will be involved in building security activities and may be required to make decisions during critical incidents.
- Maintain the highest levels of confidentiality, accountability and engagement
- Possess the ability to recognize a potential adverse situation as it develops and execute the appropriate steps for avoidance and or de-escalation
- Communicate with executive assistants on confidential matters and plan accordingly
- The ability to adapt to changing driving schedules and varying driving times.
- Demonstrate by way of past experience the ability to defend oneself and the assigned principal from various forms of threats and potential physical confrontation
- Stay abreast of threat and intelligence information relevant to the performance of your duties and the safety of the executive by familiarity and use of various open source databases
- Communicate relevant security information and intelligence to Protection Services personnel through appropriate channels.
- The ability to liaison and develop relationships with all levels of law enforcement (Local, State and Federal)
- Relay relevant feedback from Executive Clients to the Senior Manager of Physical Security Services or Executive Security manager as appropriate
- Respond appropriately and effectively to emergency situations affecting CEO and other Executives while in the care of the Specialist
- Conduct advance security surveys of locations associated with planned meetings involving executive leadership and Board of Directors
- Provide an in-depth verbal and written report stemming from security surveys and provide recommendations to address/mitigate identified potential issues
- Demonstrate the ability to operate and maintain communication, emergency /contingency equipment ensuring its reliability.
- Maintain a current knowledge of specific communication devices for international travel
- Develop current security contacts throughout the company footprint in anticipation of domestic and foreign travel
- Participate in ongoing meetings with other physical security team members to coordinate evacuation and emergency planning
- Participate in Emergency Recovery and Crisis Management events, tests and simulations. Particularly those related to executive protection
- May be required to assist in building duties as a primary decision maker
- May assist with training, records management, internal quality control, crisis / disaster response protocols and various security related training
- Assist with Kidnap, Hostage, Ransom, Extortion (KHRE) including but limited to: Cyber Arc, KHRE profiles and subsequent testing
- Assist the Senior Manager of Physical Security Services or Executive Security Manager in executing Aviation Security and DASSP requirements
- Develops and maintains fluency with Corporate / Departmental systems such as RightCrowd, VVI, EBI and SharePoint.
- Provide safe and secure vehicle ground transportation services for CEO and other select Executives, while safely operating and maintaining Company vehicles.
- Plan transportation routes, conduct dry runs, survey of arrival and departure locations, and maintain situational awareness of changing traffic and road conditions.
- Perform discreet ground transportation for the CEO and other select Executives upon request, ensuring that safe and timely departure and arrivals of principals are maintained.
- Maintain detailed reports on ground transportation for the purposes of IRS and SEC reporting.
- Understand metropolitan traffic patterns utilizing available resources. Consistently use traffic reports, radio communications, maps and online resources to identify the safest and most efficient route for principals.
- High degree of integrity and ability to maintain confidentiality
- Minimum 5 years of law enforcement experience or Corporate Executive Protection Specialist related position
- Possess (or have the ability to obtain) an Armed Security Officer Certification in accordance with FAA regulations
- Associates degree or comparable work experience
- Valid driver's license, maintains a safe driving record, and adheres to all vehicular laws.
- LEOSA permit to carry a concealed firearm (HR 218)
- Trained, certified and proficient at defensive and evasive driving techniques and vehicle dynamics
- Familiar and proficient with various methods used in executive protection to assure a safe and secure environment for protected principal
- Proficient at vehicle surveillance detection
- Defensive Driving and Executive Protection trained/certified.
- Ability to successfully perform work responsibilities in stressful environments
- Willingness to work extended/overtime hours on a regular basis
- Excellent decision-making skills
- Strong verbal and written communication skills and can confidently interact with senior leadership and stakeholders
- Proven ability to understand and analyze complex business problems and to make sound decisions and recommendations.
- Proficient in organization, planning, and managing objectives. Detail oriented and possessing strong time management skills. Ability to multi-task and handle competing priorities.
- Highly proficient written communication skills in use of email, written reports and evaluations.
- Experience using Microsoft Word and Excel and familiarity with Microsoft and Apple/Mac Operating System
- Flexible with respect to scheduling and emergency response being available 24/7 if necessary.
- Ability to conduct basic vehicle maintenance (i.e. tire changing) in a timely manner.
- Ability to troubleshoot and anticipate potential vulnerabilities as they surface.
- Detail oriented and possessing strong time management skills.
- Maintain a high degree of professionalism.
- Ability to pass a background check, psychological exam, and other assessments as required
- Ability to meet the established physical demands required to successfully perform the essential functions of this job
- 10 years of law enforcement experience or Corporate Executive Protection Specialist related position
- Experience with physical security in the financial sector with executive protection knowledge
- Associates Degree or higher in Security Management, Criminal Justice or other similar.
- Completion of advanced law enforcement leadership training (such as PELC, CLEE or FBI National Academy) or other private security professional certification (such as CPP, or CSP)
- Two or more years of supervisory, management or leadership experience.
- Prior law enforcement training, private security training or other professional skills or certifications related to executive protection
- Crisis / Disaster planning and Crisis / Disaster Response experience
- Basic First Aid, CPR and AED trained/certified
Job Posting Expiration Date: 12/06/2024
KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.
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