Vice President, Credit Intake Manager

SMBC Capital Markets, Inc. (CM) is a derivatives trading firm based in New York City, with offices in Charlotte, NC, London and Hong Kong. SMBC CM is an established derivatives dealer with a broad product portfolio focused on interest rates and foreign exchange products such as rates & FX swaps, options & exotics as well as exchange traded products. SMBC Nikko Securities America, Inc. (Nikko US) is an SEC-registered securities broker-dealer and member of the Financial Industry Regulatory Authority (FINRA) and the Municipal Securities Rulemaking Board (MSRB). These entities provide coordinated services to our corporate and institutional clients as part of the SMBC Global Markets business unit.

The Credit Intake Manager will be part of the Client Lifecycle team within the Chief Operating Office of the SMBC Global Markets front office. The team manages processes supporting expansion of our businesses, while improving customer experience and managing risks & controls during onboarding. The Credit Intake Manager will drive high-priority clients through the credit application, legal negotiation and onboarding processes. The successful candidate will have the ability to assess institutional clients (hedge funds, asset managers, other financial institutions) and write required business justification and risk assessments . The role will work hand-in-hand with credit analysts and legal negotiators to complete necessary documentation and achieve second-line and management approvals. The position is on the trading floor involving direct contact with front office staff, second line credit officers, other support functions and our clients. As part of the first line of defense, the Client Lifecycle Department maintains sound control processes designed to introduce clients as effectively as possible while acting in accordance with relevant regulations, policies and procedures.

• Work directly with the Head of Client Lifecycle, Client Management Lead and functional teams (Legal, Credit, KYC, etc) to drive priority clients through the Credit application and legal negotiation processes at onboardingManage the credit intake process by producing business justification and risk assessments of hedge fund, asset manager, insurance company and bank priority clients in an efficient and timely manner that meets SMBC Policy and Procedure requirements
• High level ability to evaluate derivatives and securities financing clients while working closely with risk management, credit department, KYC and legal teams to ensure requirements are met
• Build and maintain strong relationships with clients and internal stakeholders
• Proactively address and resolve "bottlenecks" within the intake / onboarding process
• Identify opportunities for enhancements to improve efficiency, controls and customer experience
• Manage pipeline of work to ensure high value clients are prioritized
• Train, mentor and manage junior members of staff
• Work on special projects as required

• BA/BS required
• 5-7 years of relevant credit, onboarding or equivalent work experience covering institutional hedge funds, insurance companies, asset managers and financial institutions trading derivatives and/or securities financing products
• Outstanding verbal & written communication skills, backed by strong analytics & attention to detail
• Demonstrated capability to build relationships and managing stakeholders
• Ability to operate independently, manage multiple simultaneous priorities and perform well under pressure in a demanding environment
• Vendor management experience is a plus
• Proficient in Word, Excel and PowerPoint

D&I Commitment

Responsible for fostering a culture of diversity and inclusion, holding leaders accountable for creating an inclusive environment through awareness and practice of equity in recruiting, developing, and promoting diverse talent.