Customer Service Representative

Waste Connections
401(k)
United States, Louisiana, Natchitoches
Nov 15, 2024
We are looking for a Customer Service Representative to join the team at our Hauling site in Natchitoches, LA. In this role, you will play a key part in ensuring our customers receive top-notch service by handling a high volume of inbound calls and managing outbound collection calls. The schedule is Monday - Friday 8:00 a.m.-4:00 p.m. Pay Rate: $17 per hour On top of competitive pay, we offer excellent benefits, 401k match $1 per $1, vacation, and year-round work. JOB RESPONSIBILITIES: Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems. Assist customers by phone and in person to receive orders for installation, turn on, discontinuance, or change in service. Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records and issues discontinuance orders. REQUIREMENTS: 1-2 years of Customer Service experience in a high call volume atmosphere Experience with MS Word, Excel, and Email preferred. Typing and 10-key skills are required Excellent organization and communication skills Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.