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Program Specialist

University of the Pacific
United States, California, Sacramento
3200 5th Avenue (Show on map)
Nov 16, 2024
Posting Details
Position Information


Job Title Program Specialist
Union Level
Department Physician Assistant
Campus Sacramento
Posting Number 201303874P
Full or Part Time Full Time
Number of Months 12
Work Schedule
Work is typically performed during standard business hours. May require occasional evening and weekend hours to complete tasks. Occasional travel may be required.
Position End Date
Open Date 11/15/2024
Close Date
Open Until Filled Yes
Special Instructions to Applicants
For Applicants Seeking Job Opportunities within the University
Internal: Internal applicants will be considered within the first five (5) business days of the posting period.
External: External applicants will be considered on the sixth (6) business day of the posting period.
Position Summary Information


Primary Purpose
Under the general direction of the Admissions and Operations Director and Program Director, this position is responsible for supporting the Department of Physician Assistant Education's programmatic needs, including logistics/planning, facilitating special projects, grant support, and administrative support to fulfill the objectives of the Physician Assistant Program and its operations. In addition to the essential functions, the Program Specialist is responsible for following HIPAA and FERPA guidelines, having strong task-prioritization skills, attention to detail, maintaining confidentiality, and demonstrating an ability to work with others in a productive and inclusive manner.
Essential Functions
Provides administrative support to the Program in a variety of functions that may include, but are not limited to:

  • Answers and routes calls and responds to questions, provides information, and receives and directs visitors.
  • Performs administrative duties using working knowledge of the unit's policies, procedures, and practices.
  • Maintains various department, faculty, and staff calendars to ensure that department personnel are updated with current university information.
  • Prepares internal and external correspondence, reports, presentations, and other related activities as assigned.
  • Coordinates, facilitates (including set-up and tear down), and supports unit events/activities, including recruitment events and other special events, both on and off campus, participates as needed (includes occasional evenings and weekends).
  • Facilitates admissions interviews preparations to include scheduling rooms, organizing catering, coordinating student volunteers, preparation/assembly of applicant information packets, name badges, etc., and compiling interview materials.
  • Perform day-to-day operations of the admissions team including application processing, management of recruitment data, and reporting.
  • Prepares materials and takes meeting minutes for Student Progress Committee (SPC) Meetings. Facilitate timely review and distribution. Assists other committees as needed.
  • Coordinates and facilitates social media presence for the department including external program pages and closed cohort/alumni pages.
  • Facilitates the maintenance of the Program's website, ensuring clear, accurate, and compliant messaging with consideration of the Program's and University policies and accreditation standards.
  • Supports alumni relations for the Program, including support of the PA Alumni Association and its functions.
  • Performs miscellaneous and other duties as assigned by the Admissions and Operations Director and Program Director.


University of the Pacific recognizes that diversity, equity, and inclusion is foundational to the success of our valued students and employees. We prioritize policy and decision-making that demonstrates awareness of, and responsiveness to, the ways socio-cultural forces related to race, gender, ability, sexuality, socio-economic status, etc. impede or propel students, faculty, and staff.
Minimum Qualifications

  • Bachelor's Degree or equivalent experience (i.e. Two (2) years of full-time experience in the same/similar position is equal to one (1) year of completed post-high school education coursework).
  • Two (2) years of related experience providing administrative support.
  • Intermediate knowledge of Microsoft Office suite of products including Outlook, Word, Excel, and PowerPoint.

Preferred Qualifications

  • Bachelor's Degree.
  • Two (2) or more years of related experience in higher education.
  • Proficiency in MS Office suite, specifically Excel. Ability to adapt to emerging technology.
  • Intermediate to advanced data (statistical) analytical skills. Experience with statistical software is highly valued.
  • Positive attitude, proven ability to work successfully with diverse populations, and demonstrated commitment to promoting and enhancing diversity and inclusion.
  • Excellent communication and interpersonal skills are crucial, as this position regularly interacts with both the campus community and the public.
  • Solid English composition skills and the ability to create, compose and edit letters and other materials are necessary.
  • Must be able to exercise diplomacy and deal effectively with people in various circumstances in a calm, precise way.
  • Must be able to task prioritize, organize resources and establish priorities in a fast-paced, demanding environment.
  • Must be a self-starter, able to anticipate programmatic needs, using problem-solving skills to address issues.
  • Must assume responsibility and work effectively with minimum supervision.
  • Ability to coordinate various activities, correctly interpret directions and work well under tight deadlines is crucial.
  • Must maintain strict confidentiality.
  • Previous experience in an academic setting is highly desirable.
  • Experience and sensitivity in working with people of diverse backgrounds and cultures.
  • Demonstrated experience in advancing social justice, equity, and inclusion in a university setting.
  • Ability to engage and integrate culturally responsive practices and knowledge in their work.

Physical Requirements
The physical demands described here are representative but not definitive of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requires extended periods of sitting and repetitive hand/wrist motion while using computer keyboard and phone. Occasional standing, walking, climbing stairs, bending, stooping, and reaching. Occasional lifting up to twenty-five (25) pounds.
Work Environment/Work Week/Travel:
Work is primarily performed in a standard office environment with the use of computers and phones. Work is typically performed during standard business hours. May require occasional evening and weekend hours to complete tasks. Occasional travel may be required.

Valid driver's license required. Incumbent must also be able to meet the University's fleet rules and be eligible to drive for university business. The University and its insurance carrier reserve the right to exclude applicants based on their driving record.
Hiring Range $22.03 - $29.15 per hour. We consider factors such as, but not limited to, scope and responsibilities of the position, candidate's qualifications, internal equity, as well as market and organizational considerations when extending an offer.
Background Check Statement
All applicants who receive a conditional offer of employment are required to execute a release and authorization for a background screening.
AA/EEO Policy Statement

University of the Pacific is an affirmative action and equal opportunity employer dedicated to workforce diversity. In compliance with applicable law and its own policy, Pacific is committed to recruiting and retaining a diverse faculty and staff and does not discriminate in its hiring of faculty and staff, or in the provision of its employment benefits to its faculty and staff on the basis of race, color, religion, national origin, ancestry, age, genetic information, sex/gender, marital status, military and veteran status, sexual orientation, medical condition, pregnancy, gender identity, gender expression, or mental or physical disability.

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