Harbor Light Director

Job Title: Harbor Light Director

FLSA Status: Full Time - exempt
Reports to: Denver Metro Social Service Director

Schedule: Exempt Hour

Rate of Pay: $75,000 to $86,424

Closing Date: 11/21/2024

Benefits: Standard; Full-Time, Exempt employees are eligible for but not limited to the following:

• Health, vision, dental, life as well as voluntary life and disability insurance
• Sick leave benefit - 1 day per month, 12 sick days per year (accrual and availability begins at hire)
• Vacation benefit - 20 vacation days per year, accrued at the rate of .0769 hours for each hour worked (accrual begins at hire but may not be used until the completion of six months of employment)
• One floating day off for use (accrued immediately, and again annually, but may not be used until the completion of the initial three-month introductory period of employment)
• Pension Plan (after one year of continuous service)
• Voluntary Tax-Deferred Annuity Plan (403(b)plan)

Function

The Harbor Light Director is responsible for the oversight of the Men's Relapse Prevention and Sober Living Program, Veteran's Clinical Treatment GPD program. All programs are physically located at the Harbor Light Center. The Director is responsible for the oversight of programming and facility operations, ensuring cohesion and support for all residents, staff, interns and volunteers. This position is responsible for oversight of administrative functions such as hiring, budget management, human resources and facility management. This position is critical in uniting all staff from the mileu of services to maintain a positive healthy environment for both staff and residents.

Duties and Responsibilities

• Program - Ensure program is developed in such a way to meet all identified objectives and outcomes; ensure compliance of services in a recovery, re-entry or GPD program in adherence to state licensing, contracts, VA regulations and agency policy.
• Client - Provide leadership in the care and wellbeing of clients to the program
• Personnel - Facilitate the growth of program staff and provide quality human resources in hiring, termination and professional performance.
• Inter-agency collaboration - Effectively works with multi-system community partners, including hospitals, Department of Corrections, mental health providers, Veterans service providers and detox centers.
• Professionalism - Demonstrate high professional leadership and ethical standards, and have a approach of being empathetic, respectful, and motivational.

Center Leadership

• Oversee and inform continuity of services- identify needs, develop or revise and implement changes or new services; ensure customer service and high-quality customer experience; maintain high level of staff morale.
• Work with program leadership to review, revise and implement facility and program policies & procedures.
• Regularly audit Harbor Light financials, personnel records, performance-based contract obligations and coordinate clinical record audits and other records or procedures to ensure adherence with licensing, funding requirements and that resources are used effectively and efficiently.
• Conduct scheduled program evaluations and adjust policies, procedures, program outcomes and objectives based on findings.
• Prepare annual budget and needed revisions for the center and present to headquarters leadership: maintain fiscal responsibility for the center.
• Monitor all admissions, assessments, and discharges according to policies and procedures.
• Ensure residency occupancy is always maximized, with a minimum 85% occupancy goal.

• Ensure facility alignment with The Salvation Army's National Social Service Standards.
• Lead the Harbor Light management team, facilitate all weekly staff meetings and other meetings as needed. Participate in the Denver Metro Social Services Programs Leadership Team. Represent The Salvation Army and the Harbor Light program at community meetings as needed.
• Approves schedules and robust programming for integration of clinical, reentry, life skills classes and groups.
• Be familiar with and enforce program rules, neighborhood agreements and funding contracts related to the program; address and document all facility related and escalated program grievances and incidents per protocol and in a timely manner.
• Work with Denver Metro Social Services Director and Divisional Grant Writer to prepare grant proposals, understand grant requirements and outcome reporting as well as maintaining accurate reporting to VA, Department of Corrections and other eligible funding source requirements.
• Facilitate excellent communications and working relationships with the VA administration, Department of Corrections, other agencies, donors and resources; provide community education about Harbor Light, re-entry, substance abuse, and co-occurring disorders.
• Maintain client confidentiality and high ethical and professional standards.
• Exemplify excellent communication skills (verbal and written) with team, clients and partners.
• Be willing to adhere to all The Salvation Army policies and procedures as well as adhere to The Salvation Army's holistic approach in services.

Facility Operations

• Ensures the safety and cleanliness of the Harbor Light Center, including the coordination of building maintenance and repairs.
• Approves all facility billings, invoices and purchases. Follows all center and TSA financial procedures and maintains meticulous records of all transactions.
• Assign reports and data compilation according to due dates.

Personnel

• Provide administrative and human relations management for all facility staff; ensures and monitors staff onboarding, orientation and training schedules.
• Provide performance evaluations and regular supervision meetings for supervised staff.
• Plan, develop, resource or conduct in-service training to maintain and improve staff capacities.
• Ensure all clients are provided with services that are of high quality and meet best practice standards for residential based recovery and transitional housing programming.

Required Education, Skills, and Qualifications

• Heart and passion for The Salvation Army's mission. Natural ability to reflect and model the high standards of The Salvation Army as one of the world's most distinguished human services charitable organizations.

• MBA, MSW, masters counseling, masters in non-profit management or similar degree, required. BS in a Business or Management field with at least 6 years' experience in program management may be accepted in lieu of a master's degree.
• 2 years post-graduate professional social service experience, required
• Minimum 1 years' experience fiscal management of budgets greater than $400,000, required.
• Minimum 3 years supervisory experience, required.
• Minimum 2 years' experience in program management mentor oversight, required.
• Demonstrate experience in hiring, supervising, training, motivating, and evaluating staff, required.
• At least three years' professional experience with at least one of the following populations in the required: homeless, formerly incarcerated individuals, and veterans populations.
• Minimum 1 years' experience fiscal management of budgets greater than $400,000, required.
• Counseling Licensed Addictions Councilor (LAC), LCSW, LPC preferred
• Experience in non-profit setting, preferred
• Knowledge of substance abuse and co-occurring disorders (COD) with experience in screening, assessment, diagnosis, and treatment of co-occurring disorders, preferred.
• Experience and comfort with using electronic health records, databases, email, and office software programs, required.
• Experience with contracts and grant management, preferred.
• Supportive of The Salvation Army's mission.
• Ability to reflect and model the high standards of our organization as one of the world's most distinguished human services charitable organizations.
• Must be familiar with cognitive behavioral therapies and social learning approaches or open to incorporating these approaches into professional practice.
• Experience in assessing and developing strategic plans and program evaluation/monitoring.
• Experience with program start-up, development and design.
• Must have and be able to model crisis intervention and de-escalation skills
• Ability to prepare grant proposals, understand grant requirements and outcome reporting as well as maintain accurate reporting to VA and other eligible funding requirements, preferred
• Maturity and professionalism, committed to conveying a welcoming, empathic, hopeful attitude towards people with co-occurring conditions and supports a philosophy of dual recovery.
• Engages and welcomes people in ways that convey respect for diversity in a culturally appropriate way. Demonstrates high professional/ethical standards and works well with others as part of the treatment team.
• Has a therapeutic and trauma informed approach of being empathetic, respectful, and motivational, while encouraging clients to take responsibility for their lives.
• If the position requires driving:

• Must be minimally 21 years of age and possessing a valid in-state Driver's License.
• An annual MVR will be processed in accordance with The Salvation Army's policies.
• Please note: Continued employment will be contingent on a biennial (every 2 years) background check that is processed in accordance with The Salvation Army's policies.

Physical Requirements

• Ability to maneuver.
• Ability to remain in a stationary position.
• Ability to bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to grasp, push, pull, and reach overhead.
• Ability to operate telephone.
• Ability to lift to 25 pounds.
• Ability to access and produce information from the computer.
• Ability to understand written information.
• Qualified individuals must be able to perform the essential duties of the position with or without accommodation.

A request to modify or adjust these requirements may be made to your supervisor and HR. The Salvation Army would attempt to satisfy requests if the accommodation needed is reasonable and presents no undue hardship.

The Salvation Army Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.