Office Support Specialist

Division Name: Academic Affairs
Department: Center for Integrated Professional Development
Campus Location: Normal, IL

This position provides operational, client, and programmatic support for the directors of the Center for Integrated Professional Development (CIPD), working primarily with Center staff to plan programming and with other university personnel who come to CIPD for professional development.

CIPD supports Illinois State University faculty and staff in their pursuit of excellence and innovation in teaching, student learning, and the effective use of technology.

University Benefit Highlights:

• Insurance benefits, including health, dental, vision, and life
• Retirement and supplemental retirement planning options
• Tuition waiver benefits available to staff as well as their eligible dependents
• Paid holiday/administrative closures during Thanksgiving and Winter Breaks
• Paid benefit time

For more University Benefit information: https://hr.illinoisstate.edu/benefits/

Information regarding eligibility for participation in the State Universities Retirement System and the State of Illinois Group Insurance program can be reviewed here https://hr.illinoisstate.edu/benefits/insurance/

$17.70 - $18.35 per hour

1. High school graduation or equivalent.
2. Any one or combination totaling two years (24 months) from the categories below:
   a. College coursework in any curriculum, as measured by the following conversion table or its proportional equivalent:
   - 30 semester hours equals one year (12 months)
   - Associate's degree (60 semester hours) equals eighteen (18) months
   - 90 semester hours equals two years (24 months)
   - Bachelor's degree (120 semester hours) equals three years (36 months)
   b. Work experience performing office/clerical activities, including the use of computer systems.
3. One year (12 months) of work experience comparable to the second level of this series.

1. Ability to work independently and to take responsibility for planning projects and seeing them through to completion
2. Interpersonal and telephone etiquette
3. Familiarity with procedures for providing operational, client, and programmatic supports
4. Familiarity with University offices, units, forms, and procedures
5. Proofreading and editing skills
6. Skilled in working with the M365 suite, including Word, Excel, One Drive, and Outlook

8:30am and 4:30pm Monday through Friday

Must be able to complete the following with or without a reasonable accommodation:

1. Remain at a workstation for extended periods
2. Effectively communicate on a daily basis.

December 2024/January 2025

Cover Letter

Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Transcripts - See Special Instructions to Applicants for additional options
Certification of Retirement Annuity

Please Note: These documents may be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered.

The Civil Service examination for this classification is based on your application materials and responses to the supplemental questions. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. After the application deadline, the names within the top three scores will be referred to the department for interview.

College transcripts (may be unofficial) may be faxed, mailed, delivered to Human Resources, or uploaded under optional documents prior to the posting close date. In order to be eligible for Veteran's Preference points on the exam, appropriate military service documentation, such as a DD-214, may be faxed, mailed, delivered to Human Resources in order to receive the maximum eligible points:

Fax: 309.438.0011, Attn: Kira Shelton
Address: Illinois State University
Human Resources
Campus Box 1300
Normal, IL 61790-1300

This position is represented by AFSCME Local 3236-Clericals.

Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois.

Kira Shelton
Human Resources
kgshelt@ilstu.edu
(309) 438-2120

This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

Illinois State University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at (309) 438-3383. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.

If you are having difficulty accessing the system, please call Human Resources at (309) 438-8311.