Visitor Services and Security Assistant

The University of North Carolina at Greensboro

$15.00 / hr

United States, North Carolina, Greensboro

Nov 19, 2024

Posting Details

Position Information

Position Number	T99976
Functional Title	Visitor Services and Security Assistant
Position Type	Temporary Staff
Position Eclass	ST - SHRA Temp Hourly
University Information	UNC Greensboro, located in the Piedmont Triad region of North Carolina, is a higher-research activity university as classified by the Carnegie Foundation. Founded in 1891 and one of the original three UNC system institutions, UNCG is one of the most diverse universities in the state with nearly 20,000 students and over 2,700 faculty and staff members representing more than 90 nationalities. With 17 Division I athletic teams, 85 undergraduate degrees in over 100 areas of study, as well as 74 master's and 32 doctoral programs, UNCG is consistently recognized nationally among the top universities for academic excellence and value, with noted strengths in health and wellness, visual and performing arts, nursing, education, and more. For additional information, please visit uncg.edu and follow UNCG on Facebook, Twitter and Instagram.
Primary Purpose of the Organizational Unit	The Weatherspoon Art Museum at UNC Greensboro advances individual and shared engagement with original works of art through expanding and sustaining access, collaboration, and organizational transformation. It embraces its public service role and capacity for meaningful teaching and learning with art to positively impact lives.
Position Summary	Re-Post, Previous Applicants Need Not Re-Apply, Still Under Consideration Ensures that all museum visitors have a positive experience while maintaining a safe and secure environment and protecting the museum's collection and loans. This includes answering questions, enforcing rules, looking out for suspicious behavior, providing assistance, and engaging visitors about works of art, museum programs, and how to support the museum. Supports the director in developing a vibrant and engaged community by promoting the museum's strategic framework and goals Monitor all museum visitors and ensure they adhere to museum protocols and policies. Keep logs, security checklists, and art inventories daily. Become thoroughly knowledgeable of the museum facility, CCTV, intrusion, life safety, and HVAC /mechanical systems. Able to stand/walk constantly throughout the day and regularly interact with the public. Should exhibit sound judgment and the ability to calmly and quickly take initiative in emergency situations. Flexibility to work on a rotating on-call basis during evening hours and in case of systems failure. Demonstrated commitment to a diverse and equitable working environment and to serving the needs of the campus and community. This is a temporary position, with an 11-month renewal period
Minimum Qualifications	HIGH SCHOOL DIPLOMA OR EQUIVALENCY AND DEMONSTRATED POSSESSION OF THE COMPETENCIES NECESSARY TO PERFORM THE WORK.
Preferred Qualifications	At least one (1) year of previous experience in customer service with a security background. Should have a genuine interest in communicating with members of the public and campus community, and assisting visitors. Should have basic computer skills and proficiency with Microsoft Office products.
Tenure Status	N/A
Special Instructions to Applicants
Recruitment Range	$15 per hour
Org #-Department	Weatherspoon Art Museum - 11001
Job Open Date	11/12/2024
For Best Consideration Date
Job Close Date
Open Until Filled	Yes
FTE	0.525
Type of Appointment	Temporary
Time Limited Duration	21 hours per week - Th 11:15 am - 8:15 pm (8), Sat 9:30 am - 5:30 pm (7), One additional day flexible (6). On a need basis, additional department days or overtime for events.
Number of Months per Year	12
FLSA	Non-Exempt