Sales Coordinator

Altice USA
United States, New Jersey, Oakland
40 Potash Road (Show on map)
Nov 19, 2024
Optimum Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We areOptimum! Job Summary This role supports Residential Sales teams partnering with management to provide administrative support and manage communication to the local team. Responsibilities Distribute regular business operations reports to sales team, including sales, performance and operational metrics. Serve as a point of contact for team, distribute memo communications, highlight internal programs and sales incentives, ensuring department receives relevant updates. Monitor data entry into sales databases, ensuring accuracy and regulatory compliance. Maintain digital record keeping, including digital sales orders. Responsible for managing meeting schedules, including planning and organizing. Co-host and assist with employee events and vendor visits. Monitor and promote ongoing local incentive programs. Assist management team in maintaining and tracking employee performance and compliance records. Monitor and purchase office supplies as needed. Manage monitored group email accounts, providing timely responses and feedback to customers. Conduct customer follow up calls to ensure quality assurance and provide related updates to management. Assist other sales teams with task, as needed. Perform other duties, as the manager may from time to time, deem necessary. Qualifications High school diploma or equivalent required. College or Technical Degree a plus. 1+ year of administrative or clerical experience in Contact Center environment preferred. Strong PC skills, specifically Microsoft Office; Word, Access, PowerPoint and advanced level of Excel knowledge required. Experience with billing systems preferred. Ability to effectively prioritize, strong organizational and logical skills are required. Good verbal and written communication skills required. Must be able to maintain the highest degree of confidentiality and diplomacy. Ability to meet deadlines and work effectively under pressure. Must be able to work flexible hours: weekends, and overtime as required. Sedentary position, using a computer, must be able to sit for long periods (may stand at desk periodically), manual dexterity required. English/Spanish Bilingual skills a plus. At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements. Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law. Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.