Housing Specialist

Recruiting Opportunity Closes: 11.26.2024

Hourly Wage: $20.00

Hours Per Week: 40

Status: Non-Exempt / Full Time (Grant Funded - This is a grant funded position. Continuance of the position is based entirely on continuing funds for the HOME ARP program.)

Number of Positions: 1

Department: Social Services

Position Title: Housing Specialist

Immediate Supervisor: Sr. Case Manager

The Salvation Army Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Application Instructions:

Complete the online job application, upload a resume.

To apply online go to: Housing Specialist

To apply in person go to 403 12th Ave S, Nampa, ID 83651. Bring a resume and complete the job application provided to you. Incomplete applications will not be accepted.

Questions, contact Capt. Allison Struck at allison.struck@usw.salvationarmy.org or call (208) 586-9681. Capt. Struck is the sole point of contact for questions regarding this position.

Recruiting Accommodation Statement:

To obtain assistance with accommodations related to the American's with Disabilities Act (ADA) concerning your application process, please contact 1-888-887-6528 or email thq.reporting.line@usw.salvationarmy.org, attention Eric Hansen or Sheila Jordan.

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Education and Work Experience:
1. Education: High School Diploma or higher

2. Work/Professional Experience:

a. Experience in administrative tasks, customer service and working with a variety of populations.
b. Knowledge of housing resources, subsidy programs, and the Continuum of Care preferred but not required.
c. Knowledge of low-income housing resources a plus.

Requirements:

* 2 plus years of experience in performing administrative functions.
* Knowledge of basic accounting principles
* Self-directed and motivated with strong computer and communication skills.
* Ability to prioritize and organize tasks effectively.
* Good interpersonal skills to communicate with a variety of individuals.
* Willingness to become a HUD certified housing counselor.
* Experience with Microsoft programs preferred.
* Highly organized with exceptional attention to detail
* Evenings and weekends will be included to extend services to working families.
* Participate in related community-based meetings, committees, and groups regarding housing and support services.

Knowledge, Skills and Abilities Required:
* Be a self-starter
* Work in both independent and collaborative environments
* Understand relationship and conflict management.
* Demonstrate focus and empathy.
* Have excellent written and oral communication skills.
* Possess data integrity and analysis skills.
* Positive attitude, great people skills, and a team player

Scope of Position:
This position will help initiate and maintain community partnerships that enhance service delivery, including housing or prevention resources for individuals at risk of or experiencing homelessness. The role of this position will be to engage with Homeless Connect clients to facilitate efficient and timely placement during the housing referral process.

Essential Duties and Responsibilities:

* Answer phones and determine eligibility for the HOME ARP program, or refer to other internal or external services and programs.
* Work in outreach to seek new participants for the HOME ARP program. This may include interacting with the members of the public participating in existing programs (Hot Meals, Food Pantry, etc), or going out of the building to seek potential clients.
* Conduct intake assessments for housing counseling clients, ensuring eligibility for the HOME-ARP Program.
* Manage the waitlist for the HOME-ARP program, referring clients to the appropriate supportive service as space opens.
* Connect every client experiencing homelessness to the Access Point.
* Create and organize counseling packets and maintain client files.
* Work with the Director of Social Services to complete internal file audits to ensure file compliance.
* Complete the HOME-ARP quarterly and annual reports.
* Obtain the HUD Housing Counselor Certification within 3 months of hire.
* Engage and visit private market landlords to develop housing opportunities for those with barriers to stable housing.
* Compile listings of current and upcoming available units and what barriers may be accepted.
* Provide information, education, and support to landlords regarding housing issues related to placed participants.
* Develop outreach/education materials and activities to engage and support landlords to participate with the HOME-ARP program.
* Participate in related community-based meetings, committees, and groups regarding housing and support services.
* Participate in meetings as determined by supervisor.
* Participate in the COC Region III mandatory meetings and events as determined by supervisor.
* Work with the HOME ARP Case Worker and other staff to complete W-9 and EFT forms with potential landlords.

Physical Requirements:
See Checklist for Physical Activities & Requirements, Visual Acuity, and Working Conditions of the Position

Working Conditions:

* May be exposed to all conditions found in workplaces which include, but are not limited to, standing for long periods of time, walking over uneven surfaces, climbing, use of ladders and stairs, occasional out of region travel, work in all kinds of weather.
* The Salvation Army Social Services programs can be a high stress environment. Applicant
* must be able to respond quickly and accurately to a variety of unpredictable situations.
* Requires daily involvement in personal and professionally sensitive matters which
* require maintaining absolute confidentiality.
* Frequent phone and in-person contact with angry, hostile, confused, or frustrated
* people. Work performed in office environment with demanding timelines, shifting
* priorities and constant interruptions in work routine.
* See Checklist for Physical Activities & Requirements, Visual Acuity, and Working Conditions of the Position

MISCELLANEOUS:
This is a grant funded position. Continuance of the position is based entirely on continuing funds for the HOME ARP program.

The candidate chosen for this position will be required to pass a criminal history information check. Conviction of a crime will not automatically preclude employment. The circumstances involved in the conviction(s) will be considered.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

Checklist for Physical Activities & Requirements, Visual Acuity, and Working Conditions of the Position
Position Title:	Job Code:
1. The physical activity of this position. (Please check all blocks that apply)
X	A.	Climbing. Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms.
	B.	Balancing. Maintaining body equilibrium to prevent falling and walking, standing or crouching on narrow, slippery, or erratically moving surfaces.
X	C.	Stooping. Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles.
X	D.	Kneeling. Bending legs at knee to come to a rest on knee or knees.
X	E.	Crouching. Bending the body downward and forward by bending leg and spine.
	F.	Crawling. Moving about on hands and knees or hands and feet.
X	G	Reaching. Extending hand(s) and arm(s) in any direction.
X	H	Standing. Particularly for sustained periods of time.
X	I.	Walking. Moving about on foot to accomplish tasks.
X	J.	Pushing. Using upper extremities to press against something with steady force to thrust forward, downward or outward.
X	K.	Pulling. Using upper extremities to exert force to draw, haul or tug objects in a sustained motion.
X	L.	Lifting. Raising objects from a lower to a higher position or moving objects horizontally from position-to-position.
X	M	Fingering. Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.
X	N	Grasping. Applying pressure to an object with the fingers and palm.
	O.	Feeling. Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.
X	P.	Talking. Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to others accurately, loudly, or quickly.
X	Q	Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction.
X	R.	Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.

2. The physical requirements of this position. (Please check all blocks that apply)
	A.	Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
X	B.	Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.
	C.	Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
	D.	Heavy work. Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
	E.	Very heavy work. Exerting more than 100 pounds of force occasionally, and/or more than 50 pounds of force frequently, and/or more than 20 pounds of force constantly to move objects.

3. The visual acuity requirements including color, depth perception, and field vision (Please check only one block)
X	A.	The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.
	B.	The worker is required to have visual acuity to perform an activity such as: operates machines, such as lathes, drill presses, power saws, and mills where the seeing job is at or within arm's reach; performs mechanical or skilled trades tasks of a non-repetitive nature, such as carpenter, technicians, service people, plumbers, painters, mechanics, etc.
	C	The worker is required to have visual acuity to operate motor vehicles and/or heavy equipment.
X	D.	The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned (i.e., custodial, food services, general laborer, etc.) or to make general observations of facilities or structures (i.e., security guard, inspection, etc.)

4. The conditions the worker will be subject to in this position (Please check all blocks that apply)
	A.	The worker is subject to environmental conditions. Protection from weather conditions but not necessarily from temperature changes.
	B	The worker is subject to outside environmental conditions. No effective protection from the weather.
X	C	The worker is subject to both environmental conditions. Activities occur inside and outside.
	D.	The worker is subject to extreme cold. Temperatures typically below 32 for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity.
	E.	The worker is subject to extreme heat. Temperatures above 100 for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity.
	F.	The worker is subject to noise. There is sufficient noise to cause the worker to shout to be heard above ambient noise level.
	G	The worker is subject to vibration. Exposure to oscillating movements of the extremities or whole body.
	H.	The worker is subject to hazards. Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.
	I.	The worker is subject to atmospheric conditions. One or more of the following conditions that affect the respiratory system of the skin: fumes, odors, dust, mists, gases, or poor ventilation.
	J.	The worker is frequently in close quarters, crawl spaces, shafts, man holes, small enclosed rooms, small sewage and line pipes, and other areas that could cause claustrophobia.
	K	The worker is required to function in narrow aisles or passageways.
X	L.	None. The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work.)

High School or Equivalent (required)

Experience in administrative tasks, customer service and working with a variety of populations. Knowledge of housing resources, subsidy programs, and the Continuum of Care preferred but not required. Knowledge of low-income housing resources a plus.
(preferred)