Service Coordinator

Charter Communications
United States, Wisconsin, Wausau
853 Mcintosh Street (Show on map)
Nov 20, 2024
Under moderate supervision, coordinate, track and update site surveys and construction project status for residential and commercial coax and fiber projects. Actively and consistently support all efforts to simplify and enhance the customer experience. Support Construction in the permitting process, often as a subject matter expert, in the Permit Master role. Know the status of and report on permits for the supported area. Coordinate and track aging surveys. Ensure construction referrals are scheduled and completed timely. Respond, route and track requests and updates on construction projects for residential and commercial fiber and coax projects. Ensure construction management tools are updated with correct project status and current notes. Monitor and report on required pole transfer activity. Adhere to industry specific local, state, and federal regulations, as applicable. Know, understand and follow company policy. Perform other duties requested by supervisor. Required Skills/Abilities and Knowledge Ability to read, write, speak and understand English Ability to analyze and interpret data Ability to work independently Ability to handle multiple projects and tasks within established timelines Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form Ability to make decisions and solve problems while working under pressure Ability to prioritize and organize effectively Ability to reach with hands and arms, to bend, to talk and hear, and to read and use a computer Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.) Knowledge and ability to use the following office equipment computer, telephone, copier, fax, calculator, and stapler Knowledge of company products and services Required Education High School Diploma or equivalent work experience Continuing education coursework in project administration or equivalent experience Required Related Work Experience and Number of Years Demonstrated commnication skills 2+ Project Coordination 2+ Computer programs (i.e. Microsoft office) and other industry related software Preferred Education Industry and vendor specific certifications and training (NCTI, SCTE, BCT/E) TSV117 2024-43834 2024 Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.