Transportation Driver

University of North Carolina Charlotte

$34,857 - $41,779

United States, North Carolina, Charlotte

Nov 20, 2024

Transportation Driver

Please see Special Instructions for more details.

UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits

The finalist may be subject to a criminal background check and/or motor vehicle report.

Please upload reference information including names, position titles and company/institutions, phone numbers, and email addresses of at least two current/previous supervisors.

The Search Committee will not contact references without first verifying permission with the finalist.

Please ensure your full range of knowledge, skills, abilities, experience, and education are listed on your application.

Do not write 'see resume' on your application when completing the job duties section.

Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions. (see the job duties section of previous employment).

Please submit a resume and cover letter with your application if requested.

These documents will be used to evaluate your written communication skills as well as supporting documents of your knowledge, skills, abilities, education, and professional experience.

Position Information

General Information

Vacancy Open to	All Candidates
Employment Type	Permanent - Full-time
If time-limited, note appointment end date
Hours per week	40
Months per year	12
Position Number	010282
NC Salary Grade Equivalency	GN06
Classification Title	Vehicle Equipment Operator - Journey
Working Title	Transportation Driver
Salary Range	$34,857 - $41,779
Anticipate Hiring Range	$34,857 - $41,779
FLSA Status	Non Exempt
Division	Business Affairs
Department	Business Services (Adm)
Work Unit	Parking & Transportation Services
Work Schedule	3:00 pm - 12:00am ; Monday - Friday, with mandatory shifts outside of the traditional work schedule supporting special events such as Football games, Commencement ceremonies, chartered transportation and other PaTS-supported functions. This position is designated as mandatory. The incumbent is expected to use sound judgment with respect to maintaining personal safety given their individual circumstances, but also to make a substantial and good-faith effort to reach the work site in a timely manner when adverse weather or other conditions affect normal campus operations.
Primary Purpose of Position	This position serves as part of the Transportation unit within the Parking and Transportation Services department - providing support to Niner Paratransit, a point-to-point disability transportation service for eligible program members, including students, faculty, staff and University guests. Receives and follows scheduled and on-demand transfer requests, in coordination with an on-duty supervisor or dispatcher, to safely and efficiently transport persons with disabilities to and from class, dorms, dining halls, parking lots and decks, and other locations on campus. Other responsibilities include monitoring and supporting Niner Transit, scooter/bike/car-sharing services, bicycle lockers, bus shelters, chartered and special event transportation, bus advertising and performing other duties as assigned by the Assistant Director for Transportation or their designee.
Minimum Education/Experience	Required Minimum Qualifications: Sufficient experience to operate assigned vehicles or equipment. University Preferred Qualifications: Sufficient experience (usually at least six months) to operate effectively the machine to which assigned. Driver's license may be required.
Essential Job Duties	Support day-to-day Transportation business needs as assigned by supervision, including Niner Transit, Niner Paratransit, e-scooters and pedal-assist bicycles, bicycle lockers, charter transportation requests, bus advertising, CATS/Light Rail operations and all other transportation-related services. Utilize University-provided two-way radios for appropriate and professional communication with supervisor and/or on-duty dispatcher for updates and passenger transfer information. Use proper radio language (10-codes). Identify and document vehicle defects on associated paperwork (DVIR, Vehicle Usage Log, etc.) Report to designated ADA pick-up and drop-off locations as directed by software-initiated schedule and/or on-duty dispatcher for scheduled and on-demand transfers, and provide safe point-to-point transportation. Properly secure mobility device aids (wheelchairs, walkers, etc.) for disability transportation program members in vehicles with appropriate tie-down restraints. Operate vehicle-equipped ADA ramp/lift and ensure passenger enters and exits the vehicle safely. Monitor the University's transit operation and provide feedback to PaTS supervisors regarding service levels, cleanliness and vehicle condition. Provide courteous and positive customer-service experiences to students, faculty, staff, and University guests through all interactions and supported services. Communicate professionally and respectfully with all customers, internal and external, and provide information, assistance and/or solutions to customers with questions, concerns and/or complaints to ensure they are appropriately handled. Independently identify concerns that may negatively impact a customer's experience and report to appropriate supervisory staff. Independently perform routine pre/post-trip vehicle inspections, identifying both the condition and operational capacity of all vehicle systems by checking fuel levels, tires, wiper blades, lights, audible and visual vehicle warning systems, ADA lift/ramp and accessory components, etc. Report vehicle defects to supervisor and document on the Driver/Vehicle Inspection Report (DVIR) Monitor email and driver's mailbox on a daily basis and respond accordingly. Access and print the driver paperwork for your shift and review schedule information for updated passenger transfer information. Prepare and complete paperwork, logs and records legibly and completely, as required. Access appropriate vehicle keys from the key box and sign the vehicle out on the Vehicle Activity board. Fuel vehicles daily at the end of each shift. Clean vehicles by removing trash, wiping down hard and soft surfaces and washing exterior.
Other Work Responsibilities	Immediately report all critical safety concerns and all accidents, incidents, and injuries to appropriate supervisory staff. Attend mandatory quarterly driver safety meetings. Complete mandatory emergency preparedness and response training as directed by the University and department leadership, to include, but not limited to, threat and hazard identification, communications procedures, adverse weather procedures. Participate in professional development opportunities such as supervisor-directed training, conferences and webinars. Report to work during adverse weather conditions as directed by PaTS leadership or University guidance in adherence with the mandatory job requirement for service-supporting positions. Report on time for your scheduled shift, clock in to the timekeeping system and check in with the on-duty supervisor for relevant information. Exercise a considerable level of independence and initiative when operating under the direction of work to support the Transportation team and campus community, troubleshooting issues and providing detailed information to supervisors related to the issue and a potential cause or solution. Provide chartered transportation as scheduled by supervisory staff. Assist with the bus advertisement program by inspecting and installing/removing bus ads as directed. Monitor, inspect and clean bus shelters, bike lockers and other PaTS-owned equipment to ensure University standards are upheld. Monitor and inspect the University's car/bike/scooter-sharing programs and identify devices/vehicles that are improperly placed on campus, such as blocking accessible pathways, and relocate devices to a proper hub. Report incidences to supervisory staff. Monitor PaTS signage around campus to ensure information is present and in good condition. Enter, edit, review, and submit information into necessary computer programs in support of dispatch operations. Develop and foster working relationships with co-workers and campus partners to effectively support Transportation programs and University-supported initiatives. Participate in new student and family informational sessions to advocate for PaTS programs and services. Support special events such as Football games, Commencement, the Transportation Fair and other University-hosted events that may fall outside of your traditional work schedule. Deliver and pick-up vehicles to/from automotive service facilities as directed by supervisory staff. Exercise sufficient vehicle awareness to investigate and identify vehicle issues during standard operations and report specific information to the on-duty supervisor for a quick and effective resolution. Coordinate with the supervisory team to facilitate supply deliveries on campus. Demonstrate initiative by working ahead and completing all required University and departmental training before the due dates. Other duties as assigned by the Assistant Director for Transportation or their designee.
Departmental Preferred Experience, Skills, Training/Education	2 years of customer service and professional driving experience. Experience transporting people with disabilities and familiarity with ADA regulations. Valid, state-issued Commercial Driver License, class A or B, with Passenger endorsement (preferred). Valid DOT Medical Card (preferred). Strong attention to details.
Necessary Licenses or Certifications	Valid Driver's License needed for position.
Work Location	Parking and Transportation Services - 9643 Poplar Lane, Charlotte, NC 28223
Posting date	11/15/2024
Closing date	12/04/2024
Proposed Hire Date	01/13/2025
Contact Information
Special Notes to Applicants	UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits The finalist may be subject to a criminal background check and/or motor vehicle report. Please upload reference information including names, position titles and company/institutions, phone numbers, and email addresses of at least two *current/previous supervisors.* The Search Committee will not contact references without first verifying permission with the *finalist*. Please ensure your full range of knowledge, skills, abilities, experience, and education are listed on your application. Do not write 'see resume' on your application when completing the job duties section. Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions. (see the job duties section of previous employment). Please submit a resume and cover letter with your application if requested. These documents will be used to evaluate your written communication skills as well as supporting documents of your knowledge, skills, abilities, education, and professional experience.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

*
How did you hear about this employment opportunity?
- UNC Charlotte Website
- HERC Job Board
- Inside Higher Education
- Circa (formerly known as Local JobNetwork)
- Another Website
- Agency Referral
- Advertisement/Publication
- Personal Referral
- Other
Where did you learn about this posting?

(Open Ended Question)
*
Do you have a valid driver's license?
- No
- Yes
*
Please indicate if you have any of the following endorsements along with your valid drivers license. Valid state-issued Commercial Driver License, class A or B, with Passenger endorsement, Valid DOT medical card.

(Open Ended Question)
*
Do you have professional experience transporting people with disabilities and familiarity with ADA regulations? If so, please explain your experience.

(Open Ended Question)
*
Do you have at least 2 years of customer service and professional driving experience? if so, please explain your experience.

(Open Ended Question)

Applicant Documents

Required Documents

Resume / Curriculum Vitae
Contact Information for References

Optional Documents

Cover Letter / Letter of Interest