Director, Human Resources

JOB SUMMARY

Responsible for implementing and managing human resources policies and programs in the areas of recruitment, employment, employee relations, and equal opportunity employment in compliance with government regulations and company goals. Partner with Leadership to support and implement effective short- and long-term strategies to attain organizational objectives. Combines HR mastery and industry knowledge to appropriately evaluate and resolve complex HR issues within a fast paced and changing business environment. Manage a large and geographically dispersed employee base

MAJOR DUTIES AND RESPONSIBILITIES

Oversee all aspects of employee relations; ensure Company policies are administered fairly and consistently. Provide consultative support to managers and supervisors

Ensure legal compliance with all applicable local state and federal employment laws, including but not limited to FLSA, FMLA and ADAAA to minimize risk/exposure to the company

Provide guidance to ensure the integrity of the performance management program and the development of employees

Partner with respective client group in order to understand the business challenges and to ensure effective and timely HR support

Manage organizational change

Oversee recruiting and staffing process ensuring compliance with EEO, FCC and Affirmative Action; design and implement employee retention strategies

Oversee timely and accurate payroll processing and commission reporting

Conduct employee investigations and oversee all escalated employee issues, including ethics point reports

Establish local procedures to ensure compliance with Company and regulatory agency requirements

Hire, train and manage performance and development of direct reports

Oversee Human Resources communications

Participate in enterprise wide taskforce initiatives

Monitor processes and ensure accurate maintenance of employee files and HRIS database

Review and oversee unemployment and workers compensation claims

Possess comprehensive knowledge of employee benefit programs, and oversee annual enrollment

Participate in budget planning and manage departmental expenses

Manage Labor Relations Programs, coordinate and participate in Labor Relations Negotiations as needed

May support Merger and Acquisition activity working closely with other functional areas

Perform other duties as required

REQUIRED QUALIFICATIONS

Required Skills/Abilities and Knowledge

Ability to communicate orally and in writing in a clear and straightforward manner

Ability to communicate effectively with executive management and company personnel

Ability to effectively delegate and develop team members

Ability to effectively plan/manage/lead projects

Ability to supervise the work of others

Ability to mentor, develop and motivate team members to the success of the department and business.

Ability to deal with the public in a professional manner

Ability to maintain confidentiality of information

Ability to make decisions and solve problems while working under pressure

Demonstrated PC skills and MS Office skills

Ability to prioritize and organize effectively

Ability to show judgment and initiative and to accomplish job duties

Ability to work independently

Demonstrated Business Acumen

Demonstrated negotiating skills

Ability to analyze and interpret data in order to build a business case

Expert knowledge of local, state and federal employment laws and procedures

Expert knowledge of recruitment trends and technologies

Expert knowledge of wage and hour laws

Expert project management skills

Demonstrated communication skills including public speaking

Expert knowledge of staffing and employment practices

Expert knowledge of employee relation's procedures and applicable law

Demonstrated knowledge of broadband services industry/subscription based business model

Required Education

Bachelor's degree in human resources, business, or organizational behavior or related field

Required Related Work Experience and Number of Years

Human Resource Generalist experience in a single or multi-locations environment - 8-10

Management experience - 5+ or relevant HR experience

PREFERRED QUALIFICATIONS

Preferred Education

Master's Degree Preferred

Certifications for Human Resource Professionals (PHR, SPHR) preferred

WORKING CONDITIONS

Office environment
Travel required