Operations Supervisor - HBC

WHAT THIS ROLE IS AND HOW YOU'LL CONTRIBUTE:

Are you a proven leader with experience overseeing a production floor and developing out-of-the-box solutions? Do you enjoy a fast-paced environment while also caring for your team members?

Reporting to the Sr Operations Manager, the Operations Supervisor is pivotal in directing and coordinating the activities concerned with production of products, distribution of products, and tooling. It will be important to provide the customer with the right product at the right time within cost target and maintain safety regulations. The incumbent is also responsible for the supervision of production employees (High Speed, Order Assembly, Maintenance and Warehouse), providing timely feedback, inspiring the teams and fostering positive employee relations.

Essential Duties Include:

1. Meets or exceeds departmental objectives by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures. Provides feedback, written and verbal, that accurately reflects the performance of each individual employee.
2. Assigns work duties to personnel; accomplishing work results; establishing priorities; monitoring progress; revising schedules; identifying and resolving problems; reporting results of the area.
3. Maintains staff by anticipating personnel requirements, looks for out-of-the box solutions to handle peak needs, and keeps chain of command appraised of those needs. Participates in interviewing, assessing talent, orienting, and training employees, developing personal growth opportunities.
4. Demonstrates strong technical knowledge and is regarded as Subject Matter Expert (SME). Is seen as a credible source of information and is sought out for this expertise.
5. Lead teams to deliver safety, low cost and high-quality execution of inventory, fulfillment, shipping logistics, and maintenance.
6. Maximize plant capacity and develop, maintain, and monitor a production schedule to ensure flawless execution of all clients' projects, meeting or exceeding quality expectations, margin expectations and all drop date requirements.
7. During peak periods, partner with internal resources and external sources to provide the flexible capacity solution needed to deliver dynamic peak client programs.
8. Acts as a representative of Hallmark Business Connections to their direct reports and is the resource direct reports seek out. Knowledgeable regarding company policies, Environmental, Safety and OSHA standards that affect the work group and assures compliance with those regulations.

BASIC QUALIFICATIONS

The following is required to be considered for this role:

• High School diploma or GED.
• Associate's degree or a minimum of 3 years supervising direct reports.
• Experience with Microsoft Office.

PREFERRED QUALIFICATIONS

Your resume and application will stand out if you have:

• Bachelor's degree - preferably in supply chain, engineering, or production operations.
• Experience managing in a manufacturing and/or distribution environment.
• Ability to lead, coach, and mentor teams.
• Strong organizational skills and attention to detail.
• Strong communication skills -includes both verbal and written.
• Project management experience.
• Adept at seeing opportunities to improve upon the status quo and implementing solutions.
• Familiarity with principles of LEAN.

Now's your chance to join our team-just follow the instructions below to apply.

APPLICATION INSTRUCTIONS:

You must show how you meet the basic qualifications in a resume or document you upload, or by completing the work experience and education application fields. Accepted file types are DOCX and PDF.

In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards, Inc. and its subsidiary companies will hire only individuals lawfully authorized to work in the United States. Hallmark does not generally provide sponsorship for employment.

Employment by Hallmark is contingent upon the signing of the Employment Agreement, signing of an agreement to arbitrate in connection with the Hallmark Dispute Resolution Program, completing Form I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification and satisfactory reference and background checks.

Hallmark is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally-protected status. Principals only please.

HALLMARK - WHEN YOU CARE ENOUGH YOU CAN CHANGE THE WORLD

Come join us. You'll add value to one of the world's most iconic consumer brands and be part of our company with a life-affirming purpose to inspire meaningful connections. Our products, content and experiences aim to enrich all lives by making a genuine difference in every life, every day, and our business is focused on bringing the value and relevance of Diversity and Inclusion to every brand, product and person we touch. Our overarching enterprise D&I Framework and plans demonstrate our belief and value in having a diverse and inclusive workforce.

Hallmark Business Connections' plays a critical role in bringing consumer insights to life in the business world. We help businesses build relationships with their customers, clients, and employees. And we pride ourselves on understanding the relationship and communication nuances that keep these connections relevant. We've established a culture of rolling up our sleeves to get the work done through collaboration, innovation, and some entrepreneurial grit. Our products are sold on our own eCommerce store as well as on Amazon. We also develop custom greeting card programs in collaboration with Fortune 500 brands. The business-appropriate products we create help make a difference in a world that could use a little more caring.

At Hallmark Business Connections, we're a small, innovative, tight-knit team and we strive to cultivate a culture where personal and professional growth are the cornerstones of talent enrichment and retention. Pursuing internal opportunities is a great way to leverage your experience while reaching higher or branching into a new area.

For purposes of compliance with certain federal regulatory and contractual requirements, Hallmark Business Connections requires that each person who has been offered a position with Hallmark Business Connection submit to a pre-employment drug screening. The drug screening will be conducted in accordance with applicable laws.