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Business Services Coordinator

University of North Carolina Wilmington
$43,329 - $48,143
paid holidays, sick time, retirement plan
United States, North Carolina, Wilmington
Nov 22, 2024
Posting Details


Benefits of Working at UNCW
Want to become a soaring UNCW Seahawk and work at one of the best universities on the East Coast? Want to put your toes in the sand after a day of work? The University of North Carolina Wilmington offers a wonderfully vibrant university community along with a beautiful location just miles from the beach.

Employees of UNCW are provided a comprehensive benefits package as well as other programs, resources, policies, and practices that help to support a work/life balance. Our programs have been designed to provide a variety of choices to best fit your needs and the needs of your family. Full time employees are eligible for dental, vision and health insurance plans. Health insurance benefit plans eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available.

Full time employees are also eligible for the tuition waiver program which covers the cost of tuition and fees for up to three (3) undergraduate or graduate courses per academic year at UNCW or any other university within the UNC System. In addition, UNCW covers the cost of tuition and fees for one UNCW course each summer session.
As a full time employee, UNCW also offers a free membership to the Campus Recreation Center, free vaccine and booster shots offered on campus, meditation and yoga sessions, voluntary supplemental insurance coverages, pretax flexible spending accounts, 12 paid holidays, 24 hours of paid community service leave time, paid vacation and sick leave accrual and family medical leave after 12 months of continuous service.

We also offer an abundance of training and development programs through our Dare to Learn Academy,and the employee assistance program, many of which are offered free of charge.
Recruitment Range $43,329 - $48,143
Vacancy Number S02561
Position Title Business Services Coordinator
Working Title Business Services Coordinator
Competency Level Journey
Home Department International Programs - 33700
Primary Purpose of Organizational Unit
The Office of Global Partnerships and International Education is dedicated to developing and increasing the international dimension of the UNCW campus. This is accomplished by fostering programs and services for international students; helping UNCW students to participate in education abroad programs; assisting UNCW faculty in their teaching, research, and scholarship abroad; developing and strengthening educational linkages with international partners so as to create opportunities for student, faculty, and staff exchanges; identifying and obtaining resources to further the internationalization of UNCW, and by enhancing and expanding international and global opportunities and resources on campus and in the surrounding community.
College Global Ptrsp and International Ed - 307 College
College/School Information
University Information
The University of North Carolina Wilmington, the state's coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking and a community rich in diversity, inclusion and global perspectives.

A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to- BSN program, an Executive M.B.A. program structured for working professionals, and the nation's only bachelor's degree program focused on coastal engineering.

The university's efforts to advance research and scholarly activities have earned UNCW the elevated designation of "Doctoral Universities: High Research Activity" institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.

UNCW has been part of the University of North Carolina System since 1969.
Location of Workplace Main UNCW Campus
Brief Summary of Work for this Position
The Business Services Coordinator for Global Partnerships and International Education ( GPIE) supports the offices of Education Abroad, International Students and Scholars, and the English Language Center. This role works closely with faculty and staff, as well as functional groups in Business Affairs. Position responsibilities include:

  • Coordinate travel for education abroad programs.
  • Coordinate and reconcile accounts receivable and accounts payable.
  • Reconcile funds and maintain profit-and-loss statements.
  • Prepare daily deposit transmittals and coordinate TouchNet functions.
  • Process billing feeds for student account charges and credits.
  • Manage process timelines, communicating deadlines and requirements.
  • Departmental Leavekeeper: manage leave reports and timesheets, train new employees and supervisors, and regularly communicate updates and reminders.
  • Assistant Coordinator for searches and new hire onboarding.
  • Process payroll assignments and coordinate hiring processes.
  • Coordinate staff and student access for building, keys, and copier.
  • Coordinate purchasing, receiving, and reconciliation, including reconciliation of Purchasing Card transactions.
  • Prepare journal entries, interdepartmental invoices, budget revisions, and SRCI flexes.
  • Coordinate scholarship awards for students in NextGen.
  • Screen and route telephone calls and walk-in visitors.
  • Support a wide range of requests from diverse populations both on and off campus, prioritize requests by importance and urgency, and provide guidance on matters with an established precedence.


This position reports to the GPIE Business Officer and serves as the backup to both the Business Officer and Administrative Associate for cross-trained roles.
Minimum Education and Experience Requirements
Bachelor's degree in business administration or a related discipline; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Preferred education, professional skills and experience

  • Bachelor's degree in Accounting, Business, or a relevant field; or an equivalent combination of training and experience.
  • Experience with Microsoft Excel, including PivotTables and PivotCharts.
  • Experience with SharePoint and Teams.
  • Experience with UNCW applications such as Banner, ChromeRiver, uShop, FLAC/EPAF, and NextGen.
  • Proficiency in written and oral communication skills.
  • Attention to detail and the ability to multi-task.
  • Ability to provide customer service to faculty, staff, students and visitors.
  • Ability to prioritize tasks and provide guidance on business practices with an established precedence.
  • Ability to analyze, interpret, recommend, write and implement policy and procedural guidelines.
  • Ability to interpret federal, state, UNC system, university, and departmental policies.
  • Ability to identify, analyze and evaluate situations or problems and implement solutions.

Required Certifications or licensure
N/A
FTE 1.0 (40 hours per week)
Months Per Year 12 Months
Work Days Monday - Friday
Work Hours 8:00am-5:00pm
Type of Position Permanent
Anticipated Ending Date if Time-Limited
Position Number 7636
Job Posting Date 11/21/2024
Posting Close Date 12/15/2024
Number of Openings Single Incumbent
Special Notes to Applicants
PLEASE NOTE: This posting will close at 11:59PM (Eastern time) on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application, including the 'Work History' section before you apply for this position. Applications must be submitted through the online application system to be considered.
EEO Statement
At the University of North Carolina at Wilmington ( UNCW), our culture reflects our values of inclusion, diversity, globalization, ethics and integrity and innovation and we are committed to providing equality of educational and employment opportunity for all persons without regard to race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents - except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs. UNCW believes that embracing the unique contributions of our faculty, staff and students is critical to our success and paramount in being recognized for our global mindset.
Eligibility for Employment
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
External Link to Posting https://jobs.uncw.edu/postings/34343
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