Senior Manager, eProcurement
Charter Communications | |
United States, Missouri, St. Louis | |
1803 Maplewood Commons Drive (Show on map) | |
Nov 22, 2024 | |
JOB SUMMARY This position is responsible for managing the Business Analysts or Manager in all activities related to evaluation of existing processes and provide recommendations and optimal solutions on processes improvements and best practices. This position requires expert level understanding of organization's processes and practices and manages complex projects. This role can collaborate with one of several business process owners or lines of business. Analyzes business partners' operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience Analyze, define, and develop complex organization's business process methods and practices Provide strategic oversight and management to a team of Business Process Analysts and/or Process Managers Collaborate with leadership on breakthrough strategies to improve process efficiencies and cost reduction opportunities Assume Project Manager responsibilities for managing, planning, monitoring and reporting on key projects from conception through implementation. Communicate project status updates, roadblocks and any escalation needed with higher management. Recommend the best option by preparing data driven presentations with options and their pros/cons. Manage efforts to enhance processes, reduce waste and increase effectiveness. This includes the coordination of the respective administrative support teams including P2P, Contracts, Supplier Enablement to troubleshoot and resolve issues Research best business practices within and outside the organization to establish benchmark data Assess requirements for internal business processes, ensuring compatibility with organizational strategic goals Implement new processes, evaluate existing processes, and recommend optimal solutions and improvements Partner with business process owners and management on strategic initiatives with minimal guidance from more experienced analyst or department leadership Facilitate communication and gain commitment between business units and stakeholders to align processes and solutions with business strategies Use sophisticated quantitative analysis methodology to perform data, cost and benefit, and/or process measurement analysis Research industry trends for application of process improvement techniques and best practices Train employees on root cause analysis tools and philosophies REQUIRED QUALIFICATIONS
Required Education
Required Related Work Experience and Number of Years
Preferred Education
WORKING CONDITIONS
FSC610 2024-43949 2024 Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture. |