Stewardship Business Systems Analyst, Donor Relations and Special Events

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JOB DESCRIPTION AND POSITION REQUIREMENTS:

Penn State is currently seeking a Stewardship Business Systems Analyst to support the Office of Donor Relations and Special Events. As a member of the Division of Development and Alumni Relations, you can play an integral role in Penn State's future and contribute to one of the most successful fundraising and alumni relations operations in the country.

The University is committed to ensuring that diversity, equity, inclusion, and belonging are central to the success of a world-class research institution. We are dedicated to fostering an institutional culture supporting the University's core values, with inclusion being a fundamental strength and an essential element of our public service mission: equity.psu.edu/equity-at-penn-state/resources. The University's commitment to diversity, equity, inclusion, and belonging is mirrored in the Division of Development and Alumni Relations' own ongoing work in these spaces: raise.psu.edu/diversity-equity-and-inclusion.

Reporting to the Associate Director of Stewardship and working closely with the Office of Student Aid, Penn State IT, the LionPATH Development and Maintenance Organization, and the SIMBA team, as well as other partners, this Stewardship Business Systems Analyst will:

• Evaluate application updates, enhancements, and new features or functionality for eSteward, the University's donor stewardship management application;
• Articulate Penn State's needs, ambitions, and values, including diversity, equity, and inclusion, through excellent informal and formal communications;
• Test programming changes;
• Be an expert in eSteward data and business processes and communicate with both functional end users and the eSteward development team for the purposes of providing guidance, implementing programming enhancements, identifying problems, troubleshooting, and assisting with resolution of issues;
• Assist with requirements gathering from system stakeholders, creating requested standard and/or ad hoc reports, and supporting software and system integrations;
• Provide backup support for monthly eSteward trainings.

This position typically requires a Bachelor's Degree or higher plus a minimum of one year's experience or an equivalent combination of education and experience. The successful candidate will also have:

• Experience in software system testing, including identifying and creating use cases and testing methods, testing programming changes to ensure that they meet specifications and/or requirements, confirming that system data is accurate, and documenting testing results;
• A dedication to and understanding of the skills required to build relationships with diverse communities;
• Demonstrated commitment to diversity, equity, and inclusion;
• Knowledge of eSteward;
• Knowledge of the data in at least one of the following systems: SIMBA, LionPATH, Advance, GuideLION, or EASIS;
• Knowledge of the Microsoft Office suite, including Access and Excel;
• Knowledge of WorkFront and ServiceNow;
• Experience with system integrations;
• Experience with gathering data and preparing reports;
• Experience with communicating with both technical and non-technical stakeholders;
• Strong analytical skills and attention to detail;
• Experience with training functional end users on a computer system;
• A basic understanding of programming is helpful, but not required;
• Exemplary interpersonal and communication skills;
• A proven ability to self-motivate and work both independently and as part of a team;
• A commitment to professional development, learning, and being mentored.

DDAR is supportive of flexible work arrangements when aligned with the ability to meet the needs of the unit and the essential duties of the position. Questions related to flexible work arrangements should be directed to the hiring manager during the interview process.

Penn State's Division of Development and Alumni Relations

If you believe in the power of higher education-and philanthropy-to shape the public good, you'll excel right here in Penn State's Division of Development and Alumni Relations (DDAR). Our organization includes more than 500 professionals engaging a community of more than 700,000 alumni who believe in the power of giving back. Across our interdisciplinary teams of fundraisers, alumni relations professionals, communicators, event planners, financial experts, and more, there is a place for you to make a difference in the lives of students and faculty while taking your own career to new heights. Learn more about us at raise.psu.edu and explore the success of our most recent campaign at greaterpennstate.psu.edu.

Building a Career and a Life at Penn State

Across twenty-four campuses and an online World Campus, our 100,000 students and 17,000 faculty and staff know the real measure of success goes beyond the classroom-it's the positive impact made on communities across the globe. Penn State consistently ranks among the top academic and research universities in the world: psu.edu/this-is-penn-state/facts-and-rankings

Penn State is a diverse and exciting institution that embraces individual uniqueness, fosters a culture of inclusion that supports both broad and specific diversity initiatives, leverages the educational and institutional benefits of diversity in society and nature, and engages all individuals to help them thrive: equity.psu.edu

This position is based at the University Park campus, located in State College, Pennsylvania. State College is ranked among the lowest-stress and safest small cities in the country, with excellent public schools, beautiful parks and other natural assets, and a broad range of cultural and athletic events and venues: statecollegepa.us and statecollege.com

The salary range for this position, including all possible grades is:

Salary Structure - additional information on Penn State's job and salary structure.

CAMPUS SECURITY CRIME STATISTICS: