Principle Program Manager
 Microsoft | |
 United States, Arizona, Phoenix | |
 Nov 23, 2024 | |
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OverviewMicrosoft Cloud Operations + Innovation (CO+I) is the team behind the cloud. CO+I is responsible for delivering over 200 Microsoft web portals, Live and Online Services around the world including infrastructure, security and compliance, operations, globalization, and manageability. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide. We are looking for a passionate, high-energy individual to help build the network that powers the world's largest online services. Currently the CO+I Datacenter Construction & Delivery (DCD) team is seeking a Principal Program Manager to lead a team on the Datacenter Build Management (DCBM) Team in the AI region. This person will be working along side a diverse and high performing team that is responsible for the delivery of our datacenter colo fit-out (telecom, electrical, and mechanical support systems) as well as system integration activities for all Microsoft owned and leased datacenter facilities. The AI Inferencing Sub-regional lead will be responsible for managing the overall regional program delivery, ensuring alignment with both organizational and business priorities and commitments with a focused emphasis on delivering capacity Safely, Ethically, Reliably, and Predictably. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment forall employees to positively impact our culture every day.
ResponsibilitiesPeople ManagementManagers deliver success through empowerment and accountability by modeling, coaching, and caring.Model - Live our culture; Embody our values; Practice our leadership principles.Coach - Define team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn.Care - Attract and retain great people; Know each individual's capabilities and aspirations; Invest in the growth of others.Create a diverse and inclusive team environment that fosters and supports innovation, learning, and collaboration aligning with Microsoft values and culture.Provide thoughtful leadership and direction, ensuring the highest performance and quality within our AMERS delivery program. Project ManagementOversees the team's deployment of large-scale, campus, and/or regionally-based delivery solutions (e.g., new and/or retrofit data center solutions) while also socializing with regional and global leaders. Sets goals for internal and external project teams under their purview of responsibility, delegates responsibilities measures performance against contracted Key Performance Indicators (KPIs), and seeks and delivers feedback to achieve timely results.In cooperation with the AI Regional Director and other Regional Construction Leaders this position aligns Global, regional and metro level delivery strategies to local team objectives, business processes, vendor management strategies, and cross-group collaboration efforts. Define regional metrics that ensure everyone is working towards the same goals and commitments as well as promotes success criteria, learning, and growth opportunities for all team members. Coordinate closely with regional program stakeholders and datacenter operations teams to foster alignment and partnerships for business continuity and overall team success. Drive ResultsInfluence and provides direction and coaching to internal and external partners to facilitate and accomplish complex, critical issues that may significantly impact global construction projects (e.g., establishing and executing upon team goals, following business processes, engaging vendor relationships, and fostering cross-group collaboration efforts with the agreed-upon project strategy and milestones).Establish, manage, and measure against all regional commitments and performance targets (Safety, Quality, Schedule, & Cost). Managing ResourcesReviews and provides feedback to the team regarding resource procurement, allocation, and inventory. Ensures storage space is provided for equipment/materials.Other Embody our Culture & Values | |