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Director, Field Medical Account Lead (FMAL)

GlaxoSmithKline
United States, Illinois, Chicago
Nov 23, 2024
Site Name: USA - Illinois - Chicago
Posted Date: Nov 22 2024

The Director, Field Medical Account Lead (FMAL) serves as the accountable medical lead for population-based decision makers (PBDM) in their priority accounts. This position is accountable for GSK's key portfolio of products and pipeline and works in close collaboration with Account Management (AM) teams across GSK to provide a seamless customer experience through impactful and timely value engagements. The FMAL will identify and appropriately engage medical influencers/decision makers within a sophisticated customer base to establish relationships and inform access, management, and purchase-based decisions, assist with pipeline planning/surveillance, represent GSK Medical capabilities/needs, and return actionable medical voice of the customer.

Location: This is a field position based in the United States. Must be within driving distance of a major airport. Preferred location is North Central US.

This role will provide YOU the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following:

Key accountabilities/responsibilities

External:

  • Develop a scientific account plan and lead external medical engagements with US payers & channel customers (e.g. health plans, PBMs, SPs, and GPOs); Integrated Accounts (e.g. IDNs and large group practices); and other relevant stakeholders to articulate the value of GSK medicines across all disease areas (including pipeline) in accordance with GSK policies and procedures.

  • Build relationships with account-based customers providing transparent and timely clinical, economic, and humanistic data to inform access, management, and purchase-based decisions.

  • Appropriately engage customers on near-term pipeline assets assessing their priorities and evidence needs as well as supporting their planning, budget, and/or reimbursement decisions for future access.

  • Gather medical voice of the customer to support generation of key customer insights that help inform and shape our access and value evidence strategy.

  • Develop and maintain a deep understanding of the US Healthcare Ecosystem and how changes are impacting PBDMs and GSK products and research needs.

  • Build and maintain product, disease state, pathways and payer/provider environment and reimbursement expertise as required by scope of therapeutic area responsibility.

  • Assess collaborative capabilities and interests including RWE; identify/facilitate opportunities for partnership where applicable.

  • Leverage cross-functional medical matrix partners and internal R&D resources (US and Global) when needed to meet the needs of PBDMs for deep clinical or therapeutic expertise.

Internal:

  • Work closely with the GSK commercial Market Access teams to understand their customer engagement strategy, etc. to appropriately engage medical influencers/decision makers within these customers.

  • Partner with HQ-based Medical Accounts team and other relevant US Medical team members in conceptualizing and implementing fit-for-purpose field medical account planning and engagement materials.

  • Internal connection to US Medical and VEO research teams to inform the development of asset strategic plans.

  • Participate in process/change/capability initiatives for the Medical Accounts team

  • Contribute to cultivating a strong, collaborative, and inclusive team culture within both the Medical Accounts team and the broader cross-functional GSK matrix teams

Why you?

Basic Qualifications:

We are looking for professionals with these required skills to achieve our goals:

  • 3+ years' experience working with US Payer, GPOs or Institutional customers in a relevant field-based medical role; or 5+ years relevant experience in a managed care or pharmaceutical setting.

  • PharmD, PhD, M.P.H., M.S. or equivalent education.

  • This is a field-based position, travel is required (including overnight trips) up to 50% of the time.

Preferred Qualifications:

If you have the following characteristics, it would be a plus:

  • Strong command of scientific and health outcomes/economic information with effective written/verbal communication skills

  • Proven ability to engage and develop/maintain strong relationships with customers and internal matrix partners as well as lead/inform key decision makers.

  • Demonstrated customer-focus, problem solving abilities and strong conflict resolution skills.

  • Experience and knowledge of government, US Payer and integrated systems; Direct experience in a payer, health system, and/or relevant managed care environment is strongly desired.

  • Ability to perform in a fast-paced environment, manage multiple priorities simultaneously, work independently and effectively across functional teams.

  • Excellent analytical, strategic thinking and communication skills.

  • Proficient in managing extensive scientific and health outcomes/economic information across various products and pipeline assets.

#LI_GSK

Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

If you require an accommodation or other assistance to apply for a job at GSK, please contact the GSK Service Centre at 1-877-694-7547 (US Toll Free) or +1 801 567 5155 (outside US).

GSK is an Equal Opportunity Employer and, in the US, we adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

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