Senior Cloud Manager

University of Texas Southwestern Medical Center
parental leave, paid time off, paid holidays, tuition reimbursement
United States, Texas, Dallas
5323 Harry Hines Boulevard (Show on map)
Nov 23, 2024
WHY UT SOUTHWESTERN? With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career! JOB SUMMARY The Sr. Information Resources Cloud Manager leads a team of professionals to design, develop, and support infrastructure systems. In this role, you will oversee day activities of the platform infrastructure team and provide direction and solutions that enhance mission-critical operations of the Information Resources Department. You will maintain disaster recovery procedures to ensure continuous availability and speedy recovery and oversee the Windows servers infrastructure, active directory, and both on-premises and in Cloud used by the University's mission critical applications. Our ideal candidate has one or more of the following certifications: Amazon Web Services, Microsoft Azure or Google Cloud Certified. PRIMARY JOB DUTIES Manages one or more technically complex divisions of Information Resources, utilizing effective management, communication, consulting, and customer service skills. Maintain, support, and build out infrastructure and services currently operating on-prem and in Cloud. Lead a team in building world-class, multi-cloud capable services by: Automating build processes - VMWare and public cloud like Azure/AWS/GCP Experience with infrastructure as code tools such Bicep, Terraform Building highly resilient cloud eco-systems capable of high availability and scale Experience building out or supporting enterprise scale public cloud like Azure/AWS/GCP. Develops, revises, implements, recommends, and interprets policies, procedures, and complex projects for sections(s) to ensure all applicable laws, governmental guidelines, and university policies are followed and that employees are treated in equitable manner. Manages and coordinates various complex projects and development programs for section(s) by ensuring all tasks are completed within established deadlines. Consults with campus departments in assessing complex technical requirements that meet needs of their operation. Establishes a clear vision and strategy for the team. Monitor performance, costs, and usage of cloud services, and provide recommendations for optimization. Lead a team of cloud engineers and support their professional development. Stay up to date with emerging cloud technologies and industry trends. Create and maintain documentation related to cloud architecture and processes. Ensure compliance with industry standards and security protocols. Performs other duties as required. EXPERIENCE AND EDUCATION Required Education Bachelor's Degree With major coursework in computer science, math, information systems, or other related field or High School Diploma or GED Experience 8 years Progressively responsible information technology experience with Bachelor's Degree or 10 years Progressively responsible and applicable information technology experience with High School Diploma and 4 years In supervisory or managerial role Preferred One or more of the following certifications: Amazon Web Services, Microsoft Azure or Google Cloud Certified. Knowledge, Skills & Abilities Experience with cloud security, compliance, and best practices. Requires deep knowledge of Public Cloud, Active Directory, M365 and Windows Server. Knowledge of scripting languages (e.g., Python, PowerShell) for automation and infrastructure management. Knowledge of monitoring and troubleshooting. Experience consulting with application owners on how to design, migrate, and optimize application. Business process improvement/reengineering experience. Experience with industry methods for process improvement, organizational design, or performance optimization. Strong project management, solutions development. Excellent organization and time management skills with ability to handle multiple priorities. Exceptional analytical and problem-solving skills with ability to assess business requirements. High level of proficiency in briefing leaders and communicating recommendations regarding status of project. Excellent verbal and written communications skills. Superior customer service and relationship management skills. Work requires ability to formulate and sustain effective and productive working relationships between diverse members of project teams and work groups within Information Resources and other departments at the institution. Work requires ability to give oral and written presentations. Work requires exercise of considerable judgment in application of procedures or techniques to work problems. Work requires development of policies and procedures and recommendation of products for approval. BENEFITS UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include: PPO medical plan, available day one at no cost for full-time employee-only coverage 100% coverage for preventive healthcare-no copay Paid Time Off, available day one Retirement Programs through the Teacher Retirement System of Texas (TRS) Paid Parental Leave Benefit Wellness programs Tuition Reimbursement Public Service Loan Forgiveness (PSLF) Qualified Employer Learn more about these and other UTSW employee benefits! SECURITY AND EEO STATEMENT Security This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. EEO Statement UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status. Benefits UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include: PPO medical plan, available day one at no cost for full-time employee-only coverage 100% coverage for preventive healthcare - no copay Paid Time Off, available day one Retirement Programs through the Teacher Retirement System of Texas (TRS) Paid Parental Leave Benefit Wellness programs Tuition Reimbursement Public Service Loan Forgiveness (PSLF) Qualified Employer Learn more about these and other UTSW employee benefits!