Field Service Technician II

EnerSys
life insurance, vision insurance, paid time off, paid holidays, 401(k), company vehicle
United States, New Hampshire, Nashua
16 Celina Avenue (Show on map)
Nov 24, 2024
EnerSys is the global leader in stored energy solutions for industrial applications. We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA, USA with regional headquarters in Europe and Asia. We complement our extensive line of Motive Power and Energy Systems with a full range of integrated services and systems. With sales and service locations throughout the world, and over 100 years of battery experience, EnerSys is the power/full solution for stored DC power products. Learn More About Our Company What We're Offering Paid time off plus paid holidays Medical/dental/vision insurance plan Life insurance, short/longterm disability, tuitionreimbursement, flex spending, and employee stock purchase plan 401K plan Culture: We value and strive for excellence in all that we do through innovative technology by creating long lasting relationships with our stakeholders, co-workers, and customers. We continentally strive to foster teamwork, engagement and enhance our employee's skills and competence by providing appropriate training. Compensation Range:$51,100 To $64,000 Compensation may vary based on applicant's work experience, education level, skill set, and/or location. Job Purpose Provide technical support for EnerSys batteries and systems. Provide an on-site presence to engage customers and support the team to deliver quality service. Leverage experience to mentor team members in the areas of Health and Safety, quality, standards, and best practices. This role is expected to help achieve financial targets by driving both revenue and margin. Essential Duties and Responsibilities Follows all company policies and procedures as listed, but not limited to: warranty, safety, environmental, OSHA, DOT Hazmat, and ISO9000 Operates material handling equipment per OSHA requirements Is directly responsible for company assets such as service vehicles, inventory, tools, laptops, and test equipment Maintains truck log, if necessary, according to provincial and or federal requirements Maintains good communication with Field Supervisor Completes and submits reports as required Coordination of shipping and receiving, and in the field, material audits to identify shortages Support the installation of DC Power plants, BDFB's, inverters, UPS, and DC Battery systems Support Commissioning of DC power plants, inverters, and battery conductance readings, testing of system and equipment alarms Perform/support rectifier and inverter module swaps, and updating system inventories Perform/support Preventative Maintenance routines, which would include completing reports and data analysis, which would identify key areas where the clients could improve their systems or are at risk based on the data collected Install data cabinets, cable tray infrastructure, including load bearing axillary systems, Fiber Optic Raceways, Grounding and alarm connections Provide support for maintaining calibration of tools Interacts with internal and external stakeholders Travel when required to perform installations, repairs, and preventative maintenance Contribute to company revenue and margin targets by supporting the execution of quality work within project timelines and budget Qualifications Minimum Qualifications Requires 2+ years of related experience Able to travel (overnight) to support in-field operations Strong knowledge of Microsoft Office suite and Teams Strong mechanical aptitude Able to work and demonstrate safe work procedures with hand and power tools Able to comprehend and compose documents such as customer correspondences, technical manuals, memos, and reports in English Able to perform math calculations and measurements High School Diploma or equivalent Strong organizational and planning skills Ability to identify and find solutions for complex problems Thorough understanding of, and adherence to, safety policies and procedure Able to identify changes in scope, A strong understanding of company procedures and policies Strong knowledge of our client's and industry standards such as IEEE Preferred Qualifications Advanced electrical understanding being able to identify and mitigate risks related to electrical circuits The ability to use test equipment and interpret the collected reading/data The ability to read electrical and construction schematics Post-secondary certificate or diploma General Job Requirements Must be able and willing to do overnight travel Must be able and willing to operate a forklift. This position requires you to drive a company vehicle. Therefore, you must be able to pass the company's driving requirements. Certain vehicles may also require a specific drivers license and have additional driving requirements. Must be able to frequently bend; twist; reach; stoop; kneel or crouch. Must be able to differentiate colors. Must be able to lift up to 50 pounds/23 kilos on a daily continuous basis. Anything heavier will be done with the assistance of a mechanical device or with the assistance of another employee. Must be able to stand for long periods of time Employees are responsible for wearing the required Personal Protective Equipment in the proper manner at all times. Must be able and willing to be on-call. Must be able and willing to wear a respirator. Must be able and willing to work overtime. Must be able and willing to work varying schedules which may include nights, weekends, and public holidays. Risk of electrical shock. This position is exposed to harmful materials such as lead/fiberglass products. Periodic blood tests are required to measure the level of lead. Precautions are taken by the company/employee to reduce the risk of exposure and help ensure everyones safety. This position requires working in a plant/warehouse environment. Therefore, expect varying working conditions. EnerSys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. EEO/Minority/Female/Vets/Disabled Know Your Rights Know Your Rights (Spanish) EEO is the Law Supplement Pay Transparency Nondiscrimination