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Manager of Employee Experience

Worley Group, Inc
401(k)
United States, South Carolina, Charleston
Nov 25, 2024
Company : Worley
Primary Location : USA-TX-Houston
Other Locations : COL-CPD-Bogota, USA-PA-Reading, USA-CA-Los Angeles, BRA-SPO-Sao Paulo, ARG-BA-Buenos Aires, USA-CO-Denver, USA-LA-Baton Rouge, CHL-SPO-Santiago de Chile, USA-SC-Charleston
Job : Global Process Framework
Schedule : Full-time
Employment Type : Employee
Job Level : Experienced
Job Posting : Nov 22, 2024
Unposting Date : Dec 22, 2024
Reporting Manager Title : Director, Global Process Owner
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Building on our past. Ready for the future

Worley is a global professional services company of energy, chemicals and resources experts. We partner with customers to deliver projects and create value over the life of their assets. We're bridging two worlds, moving towards more sustainable energy sources, while helping to provide the energy, chemicals and resources needed now.

This is a remote opportunity and can be located anywhere in the United States or Latin America.

Role Purpose

In partnership with key stakeholders, this role will identify, assess, prioritize, design and govern key experiences for the people lifecycle. This role is the conduit and creates alignment between business processes and the solutions that deliver exceptional people experiences. Role requires experience creating and executing an employee experience strategy and roadmap, designing journeys within the employee lifecycle (from pre-hire to retire) and experience utilizing tools such as personas, journey maps, and impact maps or storyboarding.

Key Accountabilities

Create a People experience (Px) Community of Practice (CoP) ensuring alignment around the Worley and People strategy and objectives and the prioritization of initiatives.

Partner with experience owners, digital teams, the People (HR) team and key cross-functional stakeholders to:

Define, develop and socialize a clear and compelling joint vision of the Px at Worley

Create the Px roadmap using moments that matter as our compass

Define, design, deliver and govern end to end people experiences and journeys

Formalize the governance model of global Px journeys

Leads the assessment, prioritization, analysis and design of Px continuous improvement efforts

Creates compelling storyboards and general Px user stories for our People Digital team to assess supporting digital solutions

In partnership with key stakeholders, creates and delivers upon an end-user customer centric knowledge management strategy and roadmap

Creates an end-user knowledge management governance model including ownership and role definition, change and controls oversight and design standards

Participates in the creation and delivery of change and communications plans for new or redesigned experiences.

Use data and customer insights through various discovery methodologies to confidently identify and prioritize Px optimization opportunities

Identify and create KPIs to show the value of the re-imagined experiences

Formalize and utilize experience tools such as empathy, impact and journey maps

Identify and map out all the moments that matter in our people's journey

Design the content taxonomy for identified EX journeys

Drive adoption of design systems, mechanisms, best practices, processes, and tools

Job Specific Skills (knowledge, experience, capabilities, systems)

Prior experience creating and delivering global, organization-wide and scalable successful EX programs and journeys including experience in program design, development, management, measurement and evaluation.

Experience in knowledge management strategy, governance and oversight delivery

Experience creating and managing various EX tools including empathy, impact and journey maps

Experience with content taxonomy design

Proven experience developing trusted relationships with all functions and at all levels of an organization including with an agility to influence conversations that lead to transformation.

Strong self-organizational qualities, strategic program management, project management, change management and organization effectiveness skills are essential.

Analytical skills required, including the ability to identify key patterns and trends, generate meaningful insights, and use data to drive informed decision-making processes and solve complex problems.

Thrives on and has experiences with ambiguity.

Excellent decision making skills and a sense of urgency. You're able to juggle competing priorities with a focus on timely execution and follow through.

Required Qualifications

10 years of human resources experience including culture and employee experience

Bachelors Degree

Additional Information:

* This role is in California.

* Salary Range: $143,000 - $211,000

* Benefits: eligible for PTO, 401k, medical, vision, dental, etc.

San Francisco

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Los Angeles

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance."

Moving forward together

We're committed to building a diverse, inclusive and respectful workplace where everyone feels they belong, can bring themselves, and are heard. We provide equal employment opportunities to all qualified applicants and employees without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by law.

We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation.

And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology.

Whatever your ambition, there's a path for you here. And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.

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