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Senior Community Affairs Manager

Microsoft
United States, Wyoming, Cheyenne
Nov 26, 2024
OverviewThe Datacenter Community Affairs team is part of Microsoft's datacenter organization - Cloud Operations + Innovation (CO+I). It supports the growth and operations of Microsoft's cloud infrastructure by managing relationships with local communities, bringing insights and understanding of potential new communities, developing a local community engagement strategy to effectively manage social impact, risks, and opportunities. It also develops a community investment strategy, including social and environmental programs, in communities that host our datacenters. We are looking for a Senior Community Affairs Manager with a track record in communications, research, corporate social responsibility (CSR) and community engagement to support the evolution of the datacenter community affairs strategy in the United States. The individual in this role will be responsible for communication, community engagement, community development, and research initiatives to create and implement community strategy plans in Wyoming and other communities as needed. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
ResponsibilitiesAct as a primary point of contact between the local community and Microsoft's datacenters.Coordinate qualitative (e.g. community listening sessions) and quantitative data collection, and turn that research data into actionable insights to understand and prioritize community needs, as well as identify social risks and opportunitiesUse research findings and exercise thought leadership to develop location-specific community strategy that delivers on Microsoft's mission and vision, including:Immediate corrective and preventive action recommendations, identifying key internal stakeholders (like Land Development or Construction) to implement these recommendationsLocal community communication plan, sharing knowledge of the crucial role of datacenters, as well as the impactful and meaningful projects Microsoft supports.Local social impact investment plan aligned to community needs and are self-sustaining.Lead strategic engagements with local community groups such as municipal leaders and community based non-profit organizations to adopt Microsoft community initiatives into their core focus.Collaborate with the global functional team to localize and implement our community research methodology, community communications priorities, as well as community development initiatives in each community.Coordinate activities with a broad set of CO+I stakeholders, including Land development, Research, Construction, Permitting, Engineering and Design, Energy, Government Affairs, End to End, and Operations teams as well as with local Microsoft teams.Measure impact mapped to the global Community Affairs scorecard and deliver a regular cadence of program updates to Community Affairs leadership team.Embody our culture and values.
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