Claims Summer Internships - Charlotte, NC (Hybrid)

At Selective, we don't just insure uniquely, we employ uniqueness.

Our Business

Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years.Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2024 and certification as a Great Place to Work in 2024 for the fifth consecutive year.

Working at Selective

At Selective, we don't just insure uniquely - we employ uniqueness. Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs. Employees receive comprehensive total rewards packages - including competitive compensation and performance awards, health benefits, and retirement savings - and professional development opportunities and flexible schedules to support their health, wealth, and well-being.

Join our team and help make a difference.

Job Description

As a Claims Intern, you'll have a chance to join either the Customer Experience or Workers Compensation teams, building your business acumen and making meaningful contributions to the business. Insurance claims involve evaluating and processing claims to ensure fair and timely compensation, which is essential for maintaining trust and satisfaction among policyholders. This internship offers a unique opportunity to develop problem-solving skills and gain insights into the claims process, which are highly valued in many career paths. Please note, this is a hybrid position, therefore, applicants must be within commuting distance of our location in Charlotte, NC.

Job Responsibility

Worker's Compensation:

• Shadow and work with adjusters to perform administrative duties including issuing payments and completing administrative tasks.
• Participate in special projects such as continuous improvement strategies.
• Connect with insureds and medical providers to gather information on claims.

Customer Experience:

• Support Claims professionals with large account management.
• Assist in automating the department's weekly scorecard, keeping track of our Key Performance Indicators (KPIs), helping to track results and report them out to various teams.
• Analyze data used to enhance our customer experience.
  

Qualifications

• Must be a current college student to qualify.
• Demonstrate an interest in learning about the insurance industry.
• Effective communication and interpersonal skills.
• Proficient with Microsoft Office, specifically Word and Excel.
• College credit can be earned depending on your institution's requirements.

Interns are paid hourly and compensation starts at $19.00 per hour.

Selective is an Equal Employment Opportunity employer. That means we respect and value every individual's unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences - and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions.

Selective maintains a drug-free workplace.

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