SERVICE ADVISORS

About Heiser:

For more than 100 years, Heiser has been a family owned, premier automotive dealer group throughout Milwaukee. With multiple locations servicing the metro-Milwaukee and West Bend areas, Heiser features vehicle sales, parts/service centers, and body shops under the brands of Chevrolet, Ford, Lincoln, Toyota, and Cadillac. At Heiser we believe that, "today's your day" and we are currently seeking qualified candidates to join our highly successful TEAM. For more information on who we are, please visit our website, heiser.com. Please send your resume to jeffery.isacson@heiser.com

Overview of Position:

Heiser has immediate openings for Service Advisors. We are seeking professional individuals who demonstrate strong customer service skills, are detail, quality oriented, have a desire to communicate with our guests, and have a positive attitude with a willingness to learn and take direction. Service Consultants work with our Service Department performing a range of administrative and customer service duties including making cost estimates, tracking the status of repairs, and writing reports that detail time and labor costs.

What we offer

• Top Pay in the area
• Flexible Schedules with 4 Day work week opportunities available
• Training and growth opportunities
• Health, Dental, Vision, Disability, Life, Accident, and Cancer Insurance
• Paid Time Off and Holiday Pay
• 401k with Company Match
• Discounts on service, parts, and vehicle purchases

• Initiate automotive service and repairs by ascertaining vehicle performance problems and service requests
• Contacting your guests twice per day
• Verify warranty and service contract coverage
• Develop estimates
• Write repair orders
• Serve as a communicator and Liaison between guests and Technicians
• Ensure customer needs are understood by Technicians
• Ensure needs and recommended services/repairs are understood by your guests

• High School Diploma or GED Equivalent
• Valid and clean WI Driver's License
• Proficiency in Microsoft Office
• Excellent verbal and written communication skills
• Ability to function as part of a team and work independently
• Willingness to learn and take direction
• Ability to adapt to the needs of a fast-paced work environment

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