Production Planner/Customer Service

As a Production Planner at MEC, you will support production in the areas of sales order management, forecast management, customer interface and work order maintenance.

Enters sales orders and acknowledges ship dates.

• Monitors pricing on incoming orders to ensure they match quotes to avoid short pays.

• Revises schedules and issues work orders to suit order changes, cancellations and/or revised forecasts.

• Determines revised plan in the event of failures to meet schedules.

• Notifies customer in the event of failures in meeting shipping schedules. Works with customers to prevent line down situations at customers.

• Follows up on customer requests for information on shipments.

• Coordinates scheduled shipments with the Shipping Department

• Reviews and evaluates forecasts received via EDI, fax, mail, etc.

• Researches late parts, identifies and brings bottlenecks to manufacturing's attention.

• Works closely with engineering to implement engineering changes and monitors structure (bill of material) problems.

• Expedites, as needed, any late deliveries from outside vendors, sub-contract, etc.

Associate/Bachelor's Degree in related field, one to three years planning experience, APICS Certification. Or equivalent combination of education and experience.