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Administrative Assistant

SouthState Bank, N.A.
United States, South Carolina, Charleston
Jan 10, 2025

As a leading regional bank, SouthState has been providing financial solutions to individuals, families, and businesses in the Southeast for more than 100 years. SouthState team members strive to create remarkable experiences while building meaningful and lasting relationships. We are proud to be a reflection of the communities we serve, and our team members share core values that make SouthState a great place to bank, and a great place to work.

  • Job Description

    SUMMARY/OBJECTIVES

    It is the responsibility of the Administrative Assistant to take ownership of all tasks and challenges that they encounter in the operation of their assigned position.

    ESSENTIAL FUNCTIONS

    Sets priorities and organizes the administrative workload for assigned area of responsibility to utilize time most effectively
    Composes types and edits a variety of correspondence, reports, memos, and other material requiring independent judgment as to content, accuracy, and completeness
    Prepares, maintains, and distributes in-depth excel spreadsheets/reports on loans, deposits, etc.
    Maintains files and records
    Maintains calendar and coordinates all travel arrangements.
    Obtains additional information, as needed, to complete reports on sensitive or special management communications
    Performs regular administrative duties as needed, including providing telephone support, screening visitors, and arranging and scheduling meetings and appointments
    Responsible for processing and tracking expenses
    Works/interacts with a variety of employees
    Extensive verbal and written communication skills
    Ensure that the Bank's policies and procedures, code of conduct, and regulatory guidelines are strictly complied with
    Provide assistance to other employees by liaising with them through healthy and positive interactions
    Be involved in performing marketing endeavors/efforts
    Continuously update skills by participating in professional training
    Seek opportunities to improve skills through cross-training offered by the Bank
    All other tasks, responsibilities, or duties, as directed by management

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    COMPETENCIES

    Must have strong communication skills characterized by excellent writing and speaking skills
    Proficient with general office machines and programs to include Microsoft Office Word, Excel, Outlook, and other software that might be utilized in the department
    Ability to use the computer efficiently and the capacity to learn new software programs as they are rolled out by the Bank
    Must be well-organized, accurate, and attentive to detail
    Must be cooperative and willing to assist coworkers and customers on a regular basis
    Must have effective listening skills demonstrated by the ability to listen to others talk (without interruption), understand them, and then propose solutions or make contributions based on the points made by others
    Must possess excellent multi-tasking skills and be able to function well under pressure
    Must be able to remain composed under pressure and respond to customer and coworker concerns regularly
    Must have a keen eye for detail and follow instructions to the letter
    Must be patient and willing to help others in solving problems while always maintaining a positive attitude

    Qualifications, Education, and Certification Requirements

    Education: Minimum High School Diploma, some college preferred
    Experience: Minimum of 1-3 years of administrative experience
    Certifications/Specific Knowledge: Extensive knowledge of modern office practices and office management Microsoft Outlook, Explorer, Adobe. Extensive knowledge of Microsoft Word, Outlook, Explorer, Excel, Adobe, iPad, iPhone, and Apple Suite. Excellent communication skills with ability to establish and maintain effective working relationships with clients, associates, and executive management. Excellent analytical skills and report writing. Ability to work independently on complex and confidential tasks with high attention to detail. Ability to handle stressful situations and work at a fast pace. Ability to communicate effectively verbally and in writing. High attention to detail, fast paced and can learn quickly. Work independently and proactively solves problems. Requires strong knowledge of personal computer, iPad, iPhone, Apple Suite, Microsoft Office, Excel, and banking software used in department. Must be able to prepare detailed plans and proposals, documents and compose business letters and memorandums. Must have extensive knowledge of business English, spelling, and punctuation. Requires knowledge of office practices, procedures, and general office machines

    TRAINING REQUIREMENTS/CLASSES

    Required annual compliance training, New Employee Orientation

    PHYSICAL DEMANDS

    Must be able to effectively access and interpret information on computer screens, documents, and reports. This position requires a large amount of time in front of a computer. This can be done sitting or standing with use of the right desk.

    WORK ENVIRONMENT

    This position may be located in an open lobby area with an individual workstation or in a cubicle environment that may be loud throughout the day.

    TRAVEL

    Travel may be required to come to meetings as needed.

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