Senior Cloud Platform Manager (MedInsight)

Company Overview:

Leading with our core values of Quality, Integrity, and Opportunity, MedInsight is one of the healthcare industry's most trusted solutions for healthcare intelligence. Our company purpose is to empower easy, data-driven decision-making on important healthcare questions. Through our products, education, and services, MedInsight is making an impact on healthcare by helping to drive better outcomes for patients while reducing waste. Over 300 leading healthcare organizations have come to rely on MedInsight analytic solutions for healthcare cost and care management.

MedInsight is a subsidiary of Milliman; a global, employee-owned consultancy providing actuarial consulting, retirement funding and healthcare financing, enterprise risk management and regulatory compliance, data analytics and business transformation as well as a range of other consulting and technology solutions.

Position Summary:

We are seeking a highly skilled and experienced Senior Cloud Platform Manager to join our dynamic Product Development team. This role is pivotal to advancing our MI Health Cloud infrastructure, serving as both a strategic partner to executive-level business & technical decision-makers and an impactful individual contributor. This role is responsible for architecting, building, and securing MedInsight's cloud infrastructure; resolving blockers and escalations; and managing resource orchestration to deliver on our client commitments. This role will partner closely with MedInsight's IT and Security Operations Team to ensure we maintain a secure and compliant environment. The ideal candidate will possess a deep understanding of Azure and Databricks technology stacks and foster a culture of high-quality code and engineering processes.

Position Responsibilities

• Strategic Stakeholder Engagement: Serve as the primary point of contact for stakeholders, providing strategic insights and direction on cloud infrastructure, provisioning, and engineering best practices to align with business goals.
• Cloud Solution Leadership: Lead the design, implementation, delivery, and maintenance of scalable and secure solutions on cloud platforms such as Azure and Databricks, ensuring they meet organizational needs.
• Cross-functional Collaboration: Collaborate with cross-functional teams to understand, translate, and break down functional and technical requirements into actionable inputs for the product roadmap, ensuring alignment and clarity on a quarterly basis.
• Performance and Compliance Oversight: Oversee the performance, reliability, and security of cloud environments, ensuring compliance with industry standards, regulations, and best practices.
• Lifecycle and Support Management: Lead and oversee the platform engineering execution lifecycle (planning, scheduling, building, testing, deploying, documenting), ensuring that engineering activities are completed on time, on budget, with proper engineering practices and quality processes.
• Technical Blocker Resolution: Lead the iterative design and implementation process of the product roadmap, managing and resolving technical blockers and escalations to ensure timely and effective solutions.
• Team Development and Management: Build and manage a team of engineers and architects, guiding the development of features, services, and infrastructure across web apps in a multi-tenanted, distributed system at scale, while coaching and mentoring direct reports for career growth and fostering a culture of continuous improvement and innovation.
• Best Practices Implementation: Develop and implement best practices for cloud architecture, automation, and engineering processes to drive quality, meet SLAs, and ensure efficient delivery of cloud services.
• Resource Optimization: Monitor and optimize cloud resource utilization to ensure cost-efficiency and performance, continuously driving improvements across platform performance while remaining accountable against identified KPIs and OKRs.
• Vendor and Budget Management: Manage vendor contracts and capacity commitments, oversee platform budgeting activities, and ensure effective planning, managing, and measuring of work to stay within budget constraints.
  

Requirements:

• At least 7 years of engineering experience and demonstrated knowledge of cloud infrastructure-as-a-service (IaaS) and platform-as-a-service (PaaS) technologies (Azure and Databricks, preferred)
• At least 2 years of engineering management experience
• Proven experience in designing and implementing scalable, secure, and high-performance cloud solutions in a multi-tenant environment
• Proven experience with platform engineering automation lifecycle, leveraging infrastructure as code (IaC), configuration management, orchestration, DevOps CI/CD technologies & lifecycle, modern patterns, APIs, and site reliability engineering concepts
• Excellent analytical and problem-solving skills, with the ability to balance long-term, strategic thinking with short-term planning & delivery
• Adept at writing & reviewing code and technical documents and triaging & troubleshooting bugs
• Strong leadership and team management skills, with a track record of mentoring and developing engineering talent
• Strong communication and interpersonal skills, with the ability to influence and collaborate with executive-level stakeholders
• Proactive, results-oriented, and able to thrive in a fast-paced, dynamic environment
• Bachelor's or master's degree in Computer Science, Information Technology, or a related field is preferred
• Relevant certifications in Azure, Databricks, or related technologies are a plus
• Healthcare / life science industry experience is desire

Compensation and Location:

• The salary range is $122,000-248,000, depending on relevant factors, including but not limited to education, work experience, certifications, etc. This role can be located remotely within the US.

What makes this a great opportunity?

• Join an innovative, high growth company with a solid industry track record
• Bring your expertise and ideas to directly impact and help build the next generation of MedInsight products and solutions
• Enjoy significant visibility in your work and be recognized for your wins
• Work for a company that values your wellbeing and professional growth, offering a flexible work environment, generous benefits package, and investment in the development of your career
  

Milliman Benefits:

We offer competitive benefits which include the following based on plan eligibility:

• Medical, dental and vision coverage for employees and their dependents, including domestic partners
• A 401(k) plan with matching program, and profit-sharing contribution
• Employee Assistance Program (EAP)
• A discretionary bonus program
• Paid Time Off (PTO) starts accruing on the first day of work and can be used for any reason; full-time employees will accrue
• 15 days of PTO per year, and employees working less than a full-time schedule will accrue PTO at a prorated amount based on hours worked
• Family building benefits, including adoption and fertility assistance and paid parental leave up to 12 weeks for employees who have worked for Milliman for at least 12 months and have worked at least 1,250 hours in the preceding 12-month period
• A minimum of 8 paid holidays
• Milliman covers 100% of the premiums for life insurance, AD&D, and both short-term and long-term disability coverage
• Flexible spending accounts allow employees to set aside pre-tax dollars to pay for dependent care, transportation, and applicable medical needs

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

The expected application deadline for this job is January 31, 2025.

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