Security Manager

High school diploma or equivalency and one year of experience in security, enforcement, or protection work; or an equivalent combination of training and experience.

Some positions may require a valid NC Driver's License.

• Highly developed time management and multi-tasking skills. Must be well organized, efficient, and maintain consistent and high attention to accuracy.
• High level of self-motivation and demonstrated capacity for independent judgment, planning, evaluation and decision making.
• Ability to recruit, engage, collaborate, lead and work as a part of a complex team, including strong interpersonal skills, excellent judgment and tact.
• Ability to work under significant time constraints and pressure to meet deadlines; ability to keep a flexible schedule including additional hours outside the normal work schedule during peak work periods, special events or emergencies; ability to prioritize a high volume of work at under tight deadlines; ability to manage complex logistics and meet seemingly contradictory Security and customer service objectives for special events.

• Excellent communication skills; written, interpersonal and verbal communications skills, including proficiency in English language, grammar, punctuation and vocabulary.
• Active listening skills to develop relationships and build trust and credibility with a diverse set of stakeholders.
• High level of emotional intelligence, judgment, astuteness, and strategic thinking.
• Must be able to respond to serious or stressful emergency situations to assist in public information and other support activities while maintaining professional composure.

• Attend and successfully complete all required certifications and departmental in-service training and attend required departmental meetings.
• Excellent communication skills; written, interpersonal and verbal communications skills, including proficiency in English language, grammar, punctuation and vocabulary.
• Active listening skills to develop relationships and build trust and credibility with adverse set of stakeholders.
• High level of emotional intelligence, judgment, astuteness, and strategic forward thinking.
• Highly developed time management and multi-tasking skills. Must be well organized, efficient, and maintain consistent and high attention to accuracy.
• High level of self-motivation and demonstrated capacity for independent judgment, planning, evaluation and decision making.
• Ability to recruit, engage, collaborate, lead and work as a part of a complex team, including strong interpersonal skills, excellent judgment and tact.
• Ability to work under significant time constraints and pressure to meet deadlines; ability to keep a flexible schedule including additional hours outside the normal work schedule during peak work periods, special events or emergencies; ability to prioritize a high volume of work at under tight deadlines; ability to manage complex logistics and meet seemingly contradictory Security and customer service objectives for special events.
• Must be able to respond to serious or stressful emergency situations to assist in public information and other support activities while maintaining professional composure.
• Must have intermediate knowledge of MS Office Suite.
• The selected candidate must successfully complete a background check

• Identifies future Security needs and criminal trends and projects effective strategies to acquire needed resources to meet expected safety needs of the campus community.
• Establishes partnerships with other university departments, including the Office of Student Conduct, Housing and the Behavior Assessment Team in order to ensure that Concerned Behavior cases are properly managed and to prevent future acts of violence.

• Liaison between NC A&T University Police Department and Contracted Security
• Serves as departmental liaison to internal units, including the, the Office of Student etc.
• Reviews and re-writes Standard Operation Procedures to ensure compliance with best practices in Security standards and University expectations.

• This position will supervise all uniformed personnel (State Resident Hall Officers and Day Time Property Security Officers) who are responding to calls for service.
• Review contract compliance issues with Contract Security Account Manager on a regular basis.
• Educate and inform Contract Security Account Manager about Security expectations and events.
• Evaluate and assess Security performance and recommend improvement measures.
• Ensure Security officer complaints are investigated and addressed in a timely manner.
• Review and discuss significant special events with Police Administration and Contract Security.
• Encourage best practices with police and Security for staffing and managing special events.
• Participate and assist on interview assessment boards within the Department and campus community.
• Conduct background investigations for all new Security officers
• Submit background investigations with recommendations to UPD administration.
• Conduct investigation on contract Security and state Security complaints and misconduct.
• Make recommendations on further investigation or disposition of complaint to UPD administration.
• Attend Housing & Residence Life meetings regarding safety and Security concerns.
• Discuss and address Security staff changes and increases with Housing & Residence Life administrators.
• Homecoming committee, planning, organizing and staffing.
• Assist with Freshmen Move In planning, organizing and staffing.
• 
  UPD special projects
• Ensure all Security Officers are trained properly
• Schedule In -Service Training
• Seek and implement best practice for College Safety and Security

• Oversee contract security compliance and accounts payable to ensure effectiveness of security services and the accuracy of invoice statements.
• Coordinate event security staffing requirements for internal and external events, which also includes scheduling all contracts security services for events.
• Assist with the planning, organizing, and execution of a variety of University events, including but not limited to New Student Move-In, Chancellor's Speaker Series, Homecoming events
• Collaborate with internal departments and external partners to ensure safety and security issues and concerns are appropriately addressed in a timely manner.

• Accrued Vacation and Sick Leave for Eligible Employees
• Community Service Leave
• Blue Cross Blue Shield of NC - Health Benefits
• NCFlex - Vision, Dental, Flexible Spending Account, Life Insurance and more
• 12 Paid Holidays
• Teachers and State Employees Retirement System (TSERS)
• Optional Supplemental Plans - 401k, 403b, 457b and 457
• Employee Assistance Program (EAP)
• Campus Recreation Center Discount
• University Bookstore Discount