Operations Program Manager

Bluehawk Consulting
life insurance, paid time off, paid holidays, 401(k)
United States, Washington, Seattle
Jan 09, 2025
BI Engineer / Dashboard Engineer Flexible in Europe (Remote) Bluehawk Consulting is seeking a skilled and self-motivated Dashboard Engineer who is passionate about data visualization, actionable KPIs, and delivering tailored dashboards that empower teams to track and achieve their goals. Project Overview This role requires a mix of technical expertise, hands-on coding, leadership, and strategic thinking to define and implement effective dashboarding solutions. The successful candidate will help drive momentum, manage resources, and lead a small team of engineers to deliver impactful solutions. Responsibilities Dashboard Development & Customization: Define and tailor dashboards to meet the needs of various business segments. Translate business requirements into actionable KPIs, SLOs, and SLAs. Hands-on development using Power BI and visualization tools like Prometheus, Grafana, and Elastic. Leverage advanced tools to aggregate and clean data for reporting. Project Leadership: Serve as the lead in setting up the project infrastructure and ensuring seamless execution. Lead a small team of engineers to support dashboard initiatives and ensure timely delivery. Self-starter mentality to identify helpful data sources, carve out relevant insights, and make them accessible. Data Aggregation & Integration: Work with existing data in storage, identifying relevant data sources to support teams in navigating the information landscape. Ensure smooth integration with observability & monitoring tools like Splunk, Datadog, Dynatrace, or New Relic. Use programming skills (e.g., Python) to prepare and clean data for use in dashboards. Infrastructure & Reporting Automation: Work with IaC/Git for deploying reporting code and related systems as needed. Ensure proper infrastructure setup to support monitoring, visualization, and reporting needs. Required Skills & Experience Strong Hands-On Experience: Dashboards: Power BI, Prometheus, Grafana, Alert Manager, Elastic. Programming: Python for data aggregation and cleaning. Nice-to-Have Technical Skills: Knowledge of ServiceNow and Splunk as a developer. Familiarity with Application Performance Monitoring (APM) tools such as Datadog, Dynatrace, or New Relic. Experience with Qlik, Jira, or similar tools is a plus. Dashboard & Metrics Expertise: Deep understanding of KPIs, SLOs, SLAs, and how to visualize them for actionable insights. Experience defining and implementing dashboarding best practices. Leadership Skills: Ability to lead a team of engineers and manage resources effectively. Self-starter with a proactive attitude to identify opportunities for improvement and innovation. Infrastructure Knowledge: Familiarity with IaC/Git for deploying and managing code and systems is highly desirable. Our Diverse and Inclusive Culture Bluehawk Consulting is a Kirkland, Washington-based management consulting firm helping Fortune 500 clients improve their performance, increase their efficiency, and enhance organizational value while reducing costs. We are a team who love to accomplish great things together! We excel at hiring talented people who are driven to create solutions for our client's most challenging projects. Uniting amazing talent with meaningful work experiences is our passion; fostering an environment that embraces individuality and unique gifts embodies our values and fuels our purpose. We Value: Our diverse team, they make us great! Consultative, client-focused and interactive approaches Innovation, actualizing potential, and a positive outlook towards change and accepting challenges Learning, listening, and communicating openly with respect Passion, energy, zeal - we have lots of it Humor, lightness, and flexibility We care about creating a supportive environment and positive employee experience. Employees will receive competitive pay, health insurance, including medical, dental, and vision coverage (choose between our Base Plan with HSA or Buy-up PPO plan), 401(k) with company match, 12 paid holidays, and up to 15 days of paid time off (PTO) per year. We also offer life insurance and a short-term disability benefit. Bluehawk is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. If this sounds like a place you'd like to learn more about, visit us at www.bluehawkconsulting.com #LI-MN1