Credit and Collections Specialist

Credit and Collection Specialist

The ACS Group is a privately held company that designs and manufactures one of the most comprehensive lines of auxiliary products for the plastics industry and other process industries. The ACS Group offers an expansive product line, which includes size reduction equipment (granulators and shredders), material conveying equipment, metering and blending devices, mold temperature control units, chillers, and drying systems.

ACS Group has manufacturing facilities in New Berlin, Wisconsin and Wabash, Indiana with a third facility located in Suzhou, China to handle the needs of the Asian market.

The Credit and Collections Specialist responsibilities include but are not limited to analysis of credit, evaluation of credit limits and releasing orders based on pre-determined criteria. This position also includes the management and collection of customer accounts.

A successful candidate will be responsible for:

• Run credit aps and analyze credit report, prior history and outside credit documentation received to determine credit worthiness.
• Evaluate credit limits and terms based on pre-determined criteria or credit evaluation
• Coordinate with Sales, Parts and Customers to release orders based on reporting which is generated fives times daily
• Customer collection calls
• Account reconciliations
• Handling of customer requests and inquiries
• EDI Invoicing
• Create down payment, prior to ship and proforma invoices
• Cash application
• Review, approve, upload tax exemptions and issue credits as needed
• Create check requests for refunds where approved
• Maintain credit card sheet to verify funds were received and auto posted correctly
• Process other credit/debit memos as needed
• Other duties as assigned

A qualified candidate will be pro-active and possess these requirements:

• Associates degree or equivalent and/or 2+ years related experience or combination
• Proficiency in ERP systems and AR software; Syteline experience a plus
• Ability to manage high volumes of customers and orders
• Strong problem-solving skills and attention to detail
• Excellent communication skills for vendor interaction and internal team collaboration
• Proficient in the use of Microsoft Excel