Assistant Director, Realign for Palestine, Middle East Programs

Job Location: Atlantic Council Headquarters - Washington, DC
Employment Type: Full-Time
Seniority Level: Associate
Job Category: Staff

The Scowcroft Middle East Security Initiative seeks a communications and content manager responsible for supporting the growth and maintenance of new project website and associated social media accounts and assisting in editing and publications.

This individual will lead the execution of internal and external day-to-day web initiatives, ensuring that all content is updated, accurate, and aligned with the Council's/Project's brand standards, and responsible for managing online community engagements related to the website and social media accounts.

This individual will work with internal and external marketing strategists, web developers, and internal communication teams to measure content effectiveness (usage, adoption, and reach), brand awareness, lead generation, customer loyalty, and user engagement. The position requires poise and professionalism in managing multiple projects in a fluid, deadline-driven environment.

This position will report directly to the Project Director of Realign for Palestine.

This position is based in our Washington, DC, headquarters, requiring a minimum of 4 days per week in office. The Atlantic Council offers a competitive compensation package commensurate with experience, education, and organizational equity, with offers from $60,000 to $65,000.

• Managing website and social media content and engagement.

• Owning the daily workflow associated with the Project's website, including third-party tools and multiple input channels.

• Coordinate content activation with paid media and social teams based on the campaign plan and strategy set by the project managers.

• Serve as the primary point of contact for identifying, troubleshooting, and resolving site performance issues.

• Create, edit, publish, update, and retire website content, including text, images, videos, and other web assets.

• Track requests for web changes, updates, new pages, additions, and edits.

• Use content management systems to analyze website traffic and user engagement metrics.

• Manage content distribution to online channels and social media platforms to increase web traffic, provide guidance and support on effective methods for presenting content on the web, and conduct content testing.

• Ensure legal compliance with relevant and appropriate publishing laws.

• Work closely with the Atlantic Council's editorial team to ensure synergy between the project and the council's broader brand and communications strategy.

• Gain a deep understanding of the council's brand and intellectual independence.

• Collaborate with marketing and creative teams to develop and bolster branding, style, layout, web copywriting, and user experience.

• Stay current with Israel and Palestine developments, generate new ideas to attract the audience's attention, and understand other websites in the space, content strategy innovations, and best practices.

• Manage publishing request intake process and timelines and ensure expedient follow-up.

• The ideal candidate is a marketing and communications professional with an aptitude for digital tools and strategies and a successful website and social media project management history.
• Bachelor's degree in journalism, marketing, or a relevant field.
• Minimum of 3 years of experience managing content and production for high-traffic websites and social media.
• Proven knowledge of using a content management system to create, change, and update information on project websites and or social media.
• Knowledge of SEO, web traffic metrics, tracking, and managing web analytics.
• Strong skills in major social media platforms and growth of online presence using data analytics.
• Outstanding attention to detail, organizational and time management skills, and demonstrable experience in managing online communities, spaces, and content.
• Proficient with MS Office products and online publishing tools and platforms.
• Excellent writing skills in English, especially editing and proofreading for social media, opinion pieces, and short-form policy analysis.
• Proven ability to build consensus and work effectively within a team environment, especially cross-departmental teams, to build strong working relationships.
• Must maintain a calm, positive, and level-headed demeanor when dealing with negativity, incendiary rhetoric, online vitriol, and tense circumstances that can be associated with the Israel and Palestine discourse.
• A sincere commitment to the project's ethos, which is the belief that both Palestinians and Israelis deserve to live in safety, dignity, freedom, and independence, with a dedication to empathy, shared humanity, pragmatism, and practicality as the pillars of a different path forward.
• Discretion with private conversations and privileged information, an iron-clad commitment to confidentiality and caution when making statements, posting on social media, and engaging the public, including outside of work hours.

To produce quality work and to successfully achieve our mission, we recognize the need for our staff to maintain a healthy lifestyle and a work/life balance. Our comprehensive benefits package helps to keep costs low for our staff and their families. Benefits include, but are not limited to comprehensive medical, dental and vision insurance, paid time off, 403(b) plan, FSA options, pet insurance, Public Service Loan Forgiveness eligibility, and wellness benefits.