Clinical Specialist I

Why Orthofix?

Guided by our organizational values - Take Ownership | Innovate Boldly | Win Together - we collaborate closely with world-class surgeons and other partners to improve people's quality of life. At Orthofix, we want team members who build relationships and share knowledge, challenge the status quo, and deliver results every day to help us achieve our vision to be the unrivaled partner in Med Tech.

Our global team of over 1,600 employees brings to market highly innovative, cost-effective, and user-friendly medical technologies that heal musculoskeletal pathologies for patients and the healthcare professionals who treat them. Looking to change people's lives? Look no further.

How you'll make a difference?

The primary role of the Clinical Specialist I is to become a product expert and advise surgeons and staff during surgery on all aspects of the systems technology.

What will your duties and responsibilities be?

The following are the essential functions of this position. This position may be responsible for performing additional duties as tasks as needed and assigned.

• Manage designated accounts within specified territory by providing on-site consulting, guidance and assistance to physicians and Operating Room (OR) personnel to ensure product and tools accuracy in usage.

• Educate/train physicians and relevant hospital personnel on the use of the company's navigation technologies, associated equipment and instruments at installations, trade shows and labs to insure procedural efficiency.

• Work with key surgeons to obtain product feedback to communicate to product development teams for continuous technical enhancement.

• Analyze, resolve and repair issues through detailed analysis and in-depth understanding of the product.

• Provide prompt customer support by use of comprehensive case collecting process, ensuring client satisfaction.

• Keep abreast of developments regarding 7D (SeaSpine) and competitive Image Guided Surgery products and services through ongoing training and individual research and development.

• Support sales efforts by coordinating closely with the Area Sales Manager to leverage your clinical expertise in developing sales opportunities.

• Partner with other cross functional teams in selling the clinical benefits of the company's products, drive continuous account growth and case volume.

What skills and experience will you need?

The requirements listed below are representative of the education, knowledge, skill and/or ability required for this position.

Education/Certifications:

• Associate's Degree with a year of relevant or applicable experience

Experience, Skills, Knowledge and/or Abilities:

• Strong interpersonal and communication skills

• Strong communication of technical subjects to a wide range of audiences

• Quick analytical thinking and problem-solving skills

• Independent worker, strong work ethic, and self-motivated

• Strong computer literacy

• Ability and willingness to travel throughout the United States

• Off-hours, weekend, and holiday support at times

• Flexible day-to-day availability and schedule

What qualifications are preferred?

The education, knowledge, skills and/or abilities listed below are preferred qualifications in addition to the minimum qualifications stated above.

Education/Certifications:

• Bachelor's Degree (B.A.) with a year of relevant or applicable experience.

• B.S. in Nursing or relevant Biomedical or Clinical based field.

Additional Experience, Skills, Knowledge and/or Abilities:

• Experience with surgical navigation technologies

• Experience in the OR

• Experience with stereotactic navigation, robotics, and/or other medical technologies

• Knowledge of surgical procedures, anatomy, and medical terminology

• Understanding of PACS, DICOM, networking

• Prior experience in sales or customer services is an asset

• Proficient in the use of PC software applications, including Microsoft Office.

PHYSICAL REQUIREMENTS / ADVERSE WORKING CONDITIONS

The physical requirements listed in this section include, but are not limited, to the motor/physical abilities, skills, and/or demands required of the position in order to successfully undertake the essential duties and responsibilities of this position. In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to allow qualified individuals with a disability to perform the essential functions and responsibilities of the position.

• The position requires frequent or continuous standing, walking, bending, stooping, kneeling, or crouching and pushing and/or pulling.

• There is frequent heavy lifting of 40lbs or more.

• Continuous and frequent travel is also required.

The anticipated salary for this position is $75,000 - $79,000 per year, with commissions based on performance, and benefits. The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type and years of experience within the industry, education, etc.

DISCLAIMER

The duties listed above are intended only as representation of the essential functions of this position. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change at the sole discretion of the employer. Nothing in this document alters an employee's at-will employment status.

We are committed to providing equal employment opportunities to all employees and applicants without regard to race (including traits historically associated with race, such as hair texture and protective hairstyles, including braids, locks, and twists), ethnicity, religion, religious creed (including religious dress and grooming practices), color, caste, sex (including childbirth, breast feeding, and related medical conditions), gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member and veteran status, marital status, pregnancy, age (40 and over), protected medical condition (including cancer and genetic conditions), genetic information, disability (mental and physical), reproductive health decision-making, medical leave or other types of protected leave (requesting or approved for leave under the Family and Medical Leave Act or the California Family Rights Act), domestic violence victim status, political affiliation, or any other protected status in accordance with all applicable federal, state, and local laws.

This policy extends to all aspects of our employment practices including, but not limited to, recruiting, hiring, discipline, termination, promotions, transfers, compensation, benefits, training, leaves of absence, and other terms and conditions of employment.