Operations Manager

Position Summary:

The purpose of this position is to provide administrative support to the Executive Director and provide administrative and operational support to the Georgia Chapter. This team member will ensure efficient and effective operations in Georgia by coordinating activities and developing strong relationships with other departments and team leads to ensure the office operations run efficiently. This position serves as a liaison with others inside and outside the organization on administrative matters. Responsibilities include but are not limited to: operations coordination and support, records management, travel & expense management, meeting management, general document preparation, calendar management, general correspondence and special projects.

Responsibilities

Essential functions and responsibilities include, but are not limited to:

• Office Management: Provide general support to visitors and ensure phone coverage for Georgia and handle customer inquiries and complaints. Maintain a safe and secure working environment. Manage computer inventory for Georgia and to include assisting the other 5 offices in providing efficiencies and cost savings when possible.
• Office Support: Assist in Data entry for Georgia for program rosters into the database. Recruit office volunteers to assist in office duties. Coordinate all travel for Georgia staff for large conferences and ongoing rental car usage to ensure policies are followed. Collect, open (with a second staff person) and distribute mail. Provide basic onsite IT support to staff as needed.
• Manage information for Georgia Chapter to use in meetings with organization staff, volunteer leadership and outside parties. Coordinate logistics for any Georgia staff gatherings. Support Leadership Team within Georgia as needed on projects.
• Manage communications with the Georgia Board of Directors, Board Committees and other meetings and teleconference scheduling, logistics, minutes, and rosters; manage other partnership/coalition meeting scheduling and logistics as needed.
• Walk Support: Responsible for coordination of all shared supplies for the walks in Georgia including items such as walk websites, event supplies (flowers, signage, tshirts, etc.), team captain welcome packets, certificates of insurance, incentive invoices.
• Assist in Dancing Stars Support: Responsible for ordering trophy's, help with website management, ordering signage as needed.
• Accounting: Responsible for in-person processing of mail and revenue. Manage AP/AR for all revenue events in Georgia. Prepare invoices for all sponsorships and entering of unconfirmed sponsorships into Luminate. Responsible for completion of invoices related to walk shared services. Responsible for ensuring office financial objectives are met by preparing annual administrative budget for the office, planning the expenditures, analyzing variances and carrying out necessary corrections that may arise.

Qualifications

• Minimum High school diploma or equivalent
• 3 years administrative experience required, 5 years preferred
• Bachelor's degree preferred

Knowledge, Skills and Abilities

• Strong organizational skills and attention to detail
• Ability to analyze information; to anticipate situations requiring forethought and follow-up with executives and multiple stakeholders; make timely and appropriate decisions.
• Ability to work independently and succeed in a growing, fast-paced organization with a collaborative teamwork environment; flexibility and adaptability are essential.
• Excellent proofreading skills
• Must be able to communicate effectively with people of diverse backgrounds
• Excellent telephone and in person customer service skills
• Experience with Convio, Luminate, and/or Personify a plus

Job Title: Operations Manager

Location: Atlanta, Georgia

Work Hours: Full-time (based on a 37.5-hour work week)

Grade: 203

Reports To: Executive Director

Who We Are:

The Alzheimer's Association is the leading voluntary health organization in Alzheimer's care, support and research. Our mission is to lead the way to end Alzheimer's and all other dementia- by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support.

The Alzheimer's Association announced a landmark $100 million investment in research for 2023. This unparalleled commitment is illustrative of the momentum we are building in dementia research - our investments today will lead to breakthroughs tomorrow.

At the Alzheimer's Association, our employees are at the core of all we do. Our network of more than 1,900 employees across the United States makes a difference each and every day for those impacted by Alzheimer's and those at risk for the disease.

We warmly invite qualified applicants to consider this opportunity to make a life-changing impact on the millions living with Alzheimer's, their caregivers and those that may develop the disease in the future. Read on to learn more about the role, then visit our website www.alz.org/jobs to explore who we are and why we've been recognized as a Best Place to Work for the last twelve years in a row.

At the Alzheimer's Association, we believe that diverse perspectives are critical to achieving health equity - meaning that all communities have a fair and just opportunity for early diagnosis and access to risk reduction and quality care. The Association is committed to engaging underrepresented and underserved communities and responding with resources and education to address the disproportionate impact of Alzheimer's and dementia.

The Alzheimer's Association is committed to diversity, equity and inclusion in the workplace and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Employees working 24 hours/week or more are eligible for a comprehensive benefits package, including medical, dental, vision, flex accounts, short and long-term disability, life insurance, long term care insurance, tuition reimbursement, generous Paid Time Off, 12 annual holidays and Paid Family Leave, as well as an annual Cultural & Heritage Day and Volunteer Day of their choosing. They are also eligible for our gold standard 401(k) retirement plan.

Full time employees (37.5 hours/week), will enjoy all of the above plus an annual School Visitation Day and an Elder Care Facility Day of their choosing.