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Assistant Manager, Quality Assurance

The J.M. Smucker Company
Jan 16, 2025

Your Opportunity as the Assistant Manager, Quality Assurance

Assist in the leadership and management of our quality systems within our McCalla facility. Interact with site leaders and technical experts to develop strategic plans to meet our quality and safety guidelines and become a mentor and role model for our highest quality standards.

Location:McCalla, AL

Work Arrangements: 100% on-site

In this role you will:

  • Understand and support Smucker Safety Program policies and performs work related activities in a safe manner. Recognizes unsafe work conditions and suggests new safety standards, as appropriate.

  • Develop and lead Quality Assurance (QA) systems and initiatives for the manufacturing of consumer foods, which comply with all food safety, quality and regulatory requirements.

  • Understand and ensure compliance with FDA and company policies for food safety and quality.

  • Ensure quality products and services are delivered defect free to every customer and consumer.

  • Lead potential foreign material investigations and drives foreign material outages to root cause. Responsible for identifying corrective and preventive actions from root causes.

  • Train all full-time and temporary employees in the areas of Food Safety, GMP's, BRC, Allergens, Pest Control, Quality Risk Assessment, Proficy, Food Defense and Sanitation.

  • Build organization capability through Quality Pillar methodologies and ensuring QA system health through QA Key Element and SPC work

  • Lead development of the Quality Pillar integration into the other Operations Excellence pillars. Lead development of the Quality loss elimination process and overall PQM improvement programs in the organization, as well as is an active member of the site Quality Pillar Team.

  • Build the business by increasing through-put, driving out losses/inefficiencies, increasing organizational capability & mastery.

The Right Place for You

We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.

What we are looking for:

Minimum Requirements:

  • Bachelor's degree of science (Food Science, or Microbiology)

  • 3+ years operational experience in consumer package goods industry

  • Experience using problem solving tools, root cause analysis and statistical driven analysis

  • Strong leadership skills and proven ability to influence others

  • Ability to define a problem statement, identify root cause, and develop/implement systemic corrective actions

  • Has ability to prioritize work based on impact to the business and communicate priorities effectively to leadership and to peers

  • Proficient in Excel and Word

  • Willing to work flexible hours (weekends, off shifts), as needed

Additional skills and experience that we think would make someone successful in this role:

  • Understanding of Food Safety, Food Defense, PCQI Principles, Quality 19 KE and BRC auditing

  • Experience with statistical analysis processes and PQM tools to analyze complex databases to expose losses, develop improvement and action plans

  • Experience of Prodika and SharePoint data base management

Learn More About Working at Smucker

Our Total Rewards Benefits Program

Our Thriving Together Philosophy Supporting All Impacted by Our Business

Our Continued Progress on Inclusion, Diversity and Equity

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