Team Lead, Account Management

The Team Lead, Account Management is primarily responsible for ensuring outstanding customer results in their day-to-day project-level needs through the management of a team of Account Managers. Moving beyond the role of an Account Manager, the Team Lead should train, develop, mentor, and lead a sales team to great customer outcomes.

Responsibilities

• Achievement of sales targets

• Train and develop account managers to constantly improve and become consultative sales professionals

• Monitor and leverage data to improve sales performance

• Ensure account managers are assigned to the right accounts and workloads are distributed properly

• Mastery of Dynata's products, services, pricing, and how to apply these to satisfy client needs and fulfill project requirements

• Maximize efficiency by utilizing Sales Support resources effectively

• Manage great customer relationships built on trust and a history of excellent results

• Excellent internal and external communication skills (verbal and written)

• Excellent client tactical relationship management skills

• Driving outstanding outcomes through seamless collaboration and communication with larger sales and client service teams

Team Size / Sales Revenue

• Direct Reports: Approximately 5-10 direct report Account Managers

• Portfolio Management: Variable based on capabilities and experience

• New Business Development: none expected, but this might be a career development element, if/when appropriate

Experience

• 5+ years of Account Manager experience

• Past success in fast-paced environments preferred

• Fluidity and comfort using technology (in a non-technology company) to communicate, collaborate, and solve business problems

• Travel as needed to meet customers and develop relationships with key contacts (10%)

BENEFITS:

• Work-life balance

• Medical benefits, Retirement matching

• Generous paid time off

• Learning Management System available through the Intranet providing free access to nearly 500 online training modules and personal development programs

• Dynata offers their new colleaguethe opportunity to work in an open and global culture,where they welcome feedback and ideas from their colleagues. You will be working in a challenging and inspiring environment with talented colleagues from all over the world.

• We have great opportunities for growth and professional development.

• And much more!

At Dynata, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. Dynata welcomes and encourages applications from people with disabilities. We are committed to an inclusive work culture for all our employees. Accommodations by request can be made for all aspects of the selection process.

Dynata is also an affirmative action employer OE/Minority/Female/Veteran/Disabled/Sex/Sexual Orientation/Gender Identity or Expression/Race/Color/National Origin/Age/Religion/Genetic Information/Marital Status/Height/Weight or any other legally protected category defined by applicable federal state or local laws and ordinances, so as to further the principles of equal employment opportunity.

The base salary range for this position in is $65K-$85K/yr; however, base pay offered may vary depending on location, job-related knowledge, skills, and experience. A competitive sales incentive program will be provided as part of the compensation package, in addition to a full range of medical and other benefits, dependent on full-time employment status.The commission plan is designed to reward individuals for meeting and exceeding sales targets and plan details will be provided to candidates during the interview.