Description
As an Administrative Assistant III, responsible for patients scheduling, admissions, and therapeutic procedures: obtaining insurance authorizations, answer, screen and respond to incoming calls, prepare all documentation, charts, encountering and other information needed for physician clinics, schedule patient needed appointments, x-rays, surgery, and tests. Prepare all necessary documents and forward to appropriate departments including insurance authorizations, charge documents and reconciliations and disability and worker's compensation forms. Explain charges to patients and assist patients with billing questions, communicate directly with department billing and Physician Support Services. Serve as a liaison between patients, physicians, nursing units and other UCLA departments. Prepare daily, weekly, and monthly reports, as needed. Responsibilities also include providing support in appointment scheduling, pre-registration, patient reception, cash collection and other related duties. The AAIII will travel and work at department clinics throughout the community as assigned by the supervisor for coverage. Other duties, as assigned.
Salary Range: $29.42 - $42.14 hourly
Qualifications
Required:
- Demonstrated general knowledge of OB/GYN procedures and
terminology.
- Demonstrated basic knowledge of third-party insurances,
government programs and other insurance agencies for purposes of assigning financial class codes and obtaining any necessary authorizations.
- Ability to research medical diagnosis and procedure codes in
CPT Code book and ICD-9_CM code book.
- Demonstrated computer skills including word-processing, use
of spreadsheets and data entry.
- Ability to understand and
correctly use technical terminology, correctly identify and extract data from hospital records, enter data on flow sheets or in computer and maintain study records.
- Ability to communicate
effectively with medical, nursing and administrative personnel, both verbally and via written reports and memos
- Knowledge of Microsoft Office
Programs including Word, Excel and Outlook
- Skill and experience in
composing clear and understandable written memos and reports using correct grammar.
- Skill in prioritizing
assignments to complete work in a timely and accurate manner.
- Skill in communicating with
patients, families and referring physicians with diploma.
- Ability to establish and
maintain cooperative working relationships with physicians, residents, research associates, fellows, students and staff, as well as outside granting agencies.
- Superior typing skills to
prepare correspondence, reports and other written materials with speed and accuracy.
- Skill in prioritizing
assignments to complete work in a timely manner when there are changes in workload and assignments, pressures of deadlines, and/or a heavy workload.
- Ability to work flexible hours
and travel to department clinics, as assigned.
Preferred:
- Knowledge of University's
Electronic Medical Record System
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