Procurement Team Lead

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

The Procurement Specialist Lead is responsible for the development and implementation of innovative and sustainable procurement guidelines, procedures, and policy. The Procurement Specialist reviews all aspects of the procurement process and provides on-going monitoring as required by the team. The specialist develops and maintains close working relationships and acts as the liaison between internal and external departments.

*Please note this position requires working onsite at the client location Monday - Friday.*

How You Will Make an Impact:

* Organize, lead and manage a team of Procurement Specialists in full accordance with client's purchasing policies, Standard Operating Procedures (SOPs) and expectations
* Provide guidance to the team for the efficient and adequate management of end-to-end Procure-to-Pay process including supplier on boarding, data validation, purchase requisitions, approvals, purchase orders, change requests, reporting and analysis
* Manage, mentor, and periodically evaluate the performance of individual Procurement Specialists in accordance with client's policies and procedures
* Responsible for managing team's; performance including SLAs and KPIs
* Responsible for quality and timely issuance of purchase orders.
* Review, update, and maintain purchase orders until they are closed
* Responsible for producing Monthly/Quarterly/Yearly Metrics for Procurement Operations team
* Coordinate reporting efforts for 10+ stakeholders
* Perform quarterly audits according to the audit scheduled
* Responsible for the adequate management of escalations to resolve all purchasing and payment issues
* Responsible for the training of the procurement team and business in strategies, processes, policies, and procedures
* Perform other duties such as transactional procurement activities, as needed and directed by the Procurement Operations Manager
* Assist Procurement Operations Manager with projects.
* Manage a strict timeline for deliverables
* Participate in new purchasing tool requirements gathering process, test products, and provide meaningful feedback to drive enhancements
* Actively manage the procurement Wiki page
* Promote and champion the use of best practice to ensure compliance with the organization's policies and procedures
* Develop and maintain strong collaborative relationships with key stakeholders and vendors
* Perform quarterly root cause analysis for ATF and defective invoices and train suppliers on proper invoicing procedures to reduce recurring issues
* Coordinate internal and external meetings

What You Will Need to Succeed:

* Bachelor's degree and 1+ year of experience leading a team
* 3+ years of experience in a procurement setting
* Ability to work effectively within deadlines in a fast-paced, growing environment
* Strong organizational skills with attention to detail and follow-up
* Superior Microsoft Excel and PowerPoint skills
* Excellent verbal, written, and interpersonal skills
* Ability to build relationships within all levels of the company
* Proven skills in consulting with internal/external business clients
* Highly motivated and able to think clearly under pressure
* Ability to drive change and improve end-to-end processes
* Proven ability to flourish in an environment of fast growth and ambiguity
* Ability to interact with employees at all levels, develop cooperative working partnerships and contribute to teams
* Proven ability to handle highly visible, complex procurements and effectively communicate goals/objectives to peers or upper management
* Able to prioritize and use available tools to be highly productive and manage high volumes
* Proficiency with Oracle sourcing and procurement tools preferred

*Please note this position requires working onsite at the client location Monday - Friday.*

Estimated Pay Range: $100900.00 - $115000.00 USD/Yr.

Benefits:
We offer comprehensive benefit options which vary depending on role, location, and employment type.

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.