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Director of Supply Chain

Boston Medical Center
United States, Massachusetts, Randolph
Jan 18, 2025

POSITION SUMMARY:

The Director is responsible for leading all aspects pertaining to the cost optimization of inpatient and outpatient medications, durable medical equipment prosthetics orthotics and supplies (DMEPOS), and pharmacy associated supplies with revenue >$900M. The management of supply chain is critical to our success and goals of ensuring that we supply most cost effective option to our patients at the right time. The director will be the primary senior lead to design, build, and execute optimized plans/processes to enable unparalleled pharmacy expense results employing continuous quality improvement strategies and evidenced based modeling leading to best-in-class results for BMCHS. The Director of Supply Chain will serve as a Pharmacy business advisor, gathering market knowledge and assisting in the development of cost management goals and processes on behalf of the organization.

Position: Director of Supply Chain

Department: Pharmacy

Schedule: Full Time

ESSENTIAL RESPONSIBILITIES / DUTIES:


  • Translates hospital and organizational goals into departmental strategies and objectives
  • This role will collaborate with inpatient and outpatient pharmacy operational managers, to optimize purchasing across inpatient, outpatient clinics and sites, infusion centers, and outpatient and retail pharmacies
  • Design or implement supply chains that support business strategies adapted to changing market conditions, new business opportunities, or cost reduction strategies.
  • Maintain industry best practices for pharmaceutical product sourcing and contracting.
  • Provide oversight to the development and execution of pharmacy services short and long-term goals as they relates to all Pharmacy Supply Chain
  • This role, in collaboration with director of 340B Pharmacy Compliance, will ensure and maintain 340b compliance and optimization (applies to all BMC sites that are considered covered entity), and selectively pursue opportunities to expand this service line
  • Establishes understanding and relationships with Finance and Information Services departments to monitor changes that could affect 340B qualification
  • Oversees all areas of 340B outpatient use, collaborates with key stakeholders to insure maximum participation regarding use of 340B priced products in all qualified outpatient settings.
  • Responsible for partnering with outpatient and inpatient purchasing leads across pharmaceutical supply chain operations
  • Responsible for identifying and implementing programs / process changes to optimize pharmaceutical costs, including, but not limited to:

    • Establishing and achieving cost reduction goals
    • Performing analyses of contracting opportunities, calculating savings, and communicating savings to management
    • Directly negotiating with drug manufacturers, as appropriate
    • Vendor Management: oversees contract compliance, optimizes GPO contracting resources, monitors vendor performanceand on-time payment coordination
    • Ensure compliance with all DSCSA requirements and guidelines
    • Routinely identifying clinically-equivalent NDC switches that could drive savings
    • Maximizing savings the department can achieve through the 340B program, while ensuring compliance, in order to enable the entity to provide more care to those most in need (including assessing Third party Administrators (TPAs), etc.); this will require close collaboration with our Director of Pharmacy Compliance and our current 340B TPA
    • Responsible for monitoring, and execution of 340B strategy and assuring compliance to Federal regulations
    • Vetting additional drug cost optimization products / services and determining if appropriate for implementation, while engaging with management (e.g. automation, etc.)
    • Maintaining metrics to benchmark effectiveness, and using those metrics as motivator for continuous process improvement


  • May partner with other pharmacy stakeholders to provide detailed and comparable drug cost information to inform strategic decisions (e.g. strategy team, analytics team, health plan team), for instance:

    • Leading wholesaler and GPO account maintenance, to ensure alignment of expense classes, cost centers, and cost accounting for purchasing and inventory transactions
    • Assisting with pricing decisions with payors
    • Redesign of operational workflows that impact supply chain


  • Ensures continued compliance with all federal, state, and local laws and regulations related to medications and their use. Responsible for the compliance with Joint Commission medication management standards and National Patient Safety Goals related to medications and for maintaining accreditations and licenses.
  • Knowledge of and adherence to all policies and procedures of the organization and department
  • The creation and maintenance of a healthy work environment. A healthy work environment is one where people feel supported, held accountable, where standards applied are applied and expectations are clear. A healthy work environment is one where leadership supports and leads, models behavioral standards and sets the example for the correct way method of completing tasks. Critical responsibilities related to this:
  • Being engaged in the department, including managing up, owning team decisions and communicating and supporting departmental and or organizational initiatives.
  • Hold self and others to the highest ethical standards, and act with honor above all.
  • Effective human resources management, including effectively disciplining people, recognizing people, developing and performing employee performance evaluations and guiding people in professional development.
  • Conforms to the Hospitals standards of conduct so that the best possible customer service and patient care is provided:

    • Conducts interpersonal relationships with patients, visitors, physicians and fellow employees in a courteous and customer friendly manner
    • Takes corrective action to improve performance on problem areas
    • Maintains all designated hospital information confidential at all times
    • Follows established Hospital infection control and safety procedures
    • Utilizes hospital's behavioral standards as the basis for decision making and to support the hospital's mission and goal


  • Performs other related tasks as needed.

(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).

JOB REQUIREMENTS

EDUCATION:

Bachelor's Degree in Pharmacy from an accredited college of pharmacy required. Advanced degree (e.g. PharmD, M.S. or MBA) preferred

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:

Lean Six Sigma or comparable performance improvement certification preferred. 340b ACE preferred

EXPERIENCE:


  • Minimum of 5 years of management experience and 7 years of experience in a healthcare-related field required
  • Must be proficient with wholesaler ordering systems, inventory management, GPO reports, and contract compliance reports
  • Ideal candidates will haveworked in a 340B eligible pharmacy, as well ashavesome knowledge of the compliance requirements. Candidates that havecompliance work before are highly preferred

KNOWLEDGE, SKILLS & ABILITIES (KSA):


  • Expertise in 340B, GPO, and WAC costs, ordering, and dispensing
  • Strong financial / analytical skills
  • Strong / exceptional problem solving and continuous improvement mindset and skills with proven track record)
  • Effective interpersonal skills to interact appropriately with hospital staff, patients, families/visitors, physicians, colleagues, and others.
  • Ability to multi-task, prioritize essential tasks and meet deadlines
  • Leadership ability to guide, direct, and mentor staff
  • Experience with Microsoft programs (e.g. MS Word, Excel, Access, Outlook) and web browsers. Experience with Pharmacy Management software or ability to learn is required
  • Must possess self-management skills and require little to no supervision. This person must be a self-starter, self-motivating, have a strong work ethic and must have the ability to identify issues or opportunities that require attention and change
  • Must be able to maintain strict confidentiality of all personal/health sensitive information
  • Knowledge of laws and regulation re: pharmacy

Equal Opportunity Employer/Disabled/Veterans

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