Technical Trainer - ADS Blasthole

United in Performance. Inspired by Innovation.

Location:

Remote

Work Type:

The shift is 7:00 AM to 4:00 PM, Monday to Friday.

Sponsorship & Relocation:

This opportunity is NOT approved for Visa sponsorship and only candidates who currently have the right to work in the United States of America will be considered.

This opportunity DOES NOT provide relocation

Mission:

Heavy Equipment Application Trainers provide high-quality operational or technical training and documentation for all Epiroc Divisional related products and services. The successful candidate will work with the Parts and Service Division's (PSD) global training department, to facilitate US Customer Center (US CC) compliance and participation in divisional initiatives. This role will achieve growth initiatives by focusing on improved customer satisfaction through effective communication and partnership with the goal to achieve best service provider status among all current and prospective customers. The Heavy Equipment Application Trainer will spend the majority of their time working in the field on customer sites, so candidates must be comfortable working in that environment. The successful person will be a teacher at heart that focuses on the big picture long term success for the Company versus short-term gratification.

The work environment in the mining and construction industries has unique and interesting challenges one won't find in other professions. It is all encompassing, anywhere from office attire one day to working in a rough and rugged environment another day in some of the most beautiful and pristine areas of the world. The work environment includes being regularly exposed to work near moving mechanical parts, fumes or airborne particles and outdoor weather conditions. The employee is regularly required to lift up to 25 pounds, is occasionally required to lift up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Personal Protection Equipment may be required in this role. The position is considered Safety Sensitive.

Responsibilities:

• Deliver high-quality training to Epiroc service centers, sales teams, product companies, technicians, dealer partners, and end users for applicable product lines.
• Provide product operational feedback to the responsible Divisions through Epiroc reporting systems, direct communication, and product counsel updates.
• Use Epiroc documentation to deliver consistent messaging aligned with global training standards.
• Collaborate with Product Companies to develop training curriculum, offering feedback to improve published materials and strengthen stakeholder relationships.

• Facilitate Capital Equipment and Divisional testing and demonstrations to improve product longevity, collaborating with Product Companies to resolve performance issues and implement solutions.

• Leverage customer data to create customized training plans that enhance efficiencies in operations and maintenance.
• Guide service technicians in career development, fostering self-sufficiency in problem-solving.

Requirements:

• Minimum equivalent of 3-7 years of relevant experience. Demonstrated understanding and competence with the full mining or mineral extraction processes with an advanced understanding of the relevant control, operation and maintenance requirements of systems and technology used on Epiroc and other OEM equipment
• Excellent verbal, written, and presentation communication skills, including technical writing ability
• Proficient computer skills with Microsoft Office Suite, internet, file management as well as the ability to learn Epiroc specialty software applications ie. DocMine, Rigscan, Sharepoint, M3
• Maintain valid driver's license and required US Department of Labor, Mine, Safety & Health Administration Training Certificates, or agree to complete the training program(s) needed to acquire the Training Certificates by date required by Manager
• Ability to travel, primarily within the domestic US, with some international travel using both driving and air as the primary modes

Epiroc USA LLC is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, genetic information, or any other characteristic protected by law.

Employment at Epiroc USA LLC is "at-will," which means that either you or the company can terminate the employment relationship at any time, with or without prior notice, and for any reason not prohibited by statute, in accordance with state and federal guidelines. All employment is continued on that basis. No supervisor, manager or executive of the company, other than the General Manager in a signed writing, has any authority to alter the foregoing. Signature of this document serves as acknowledgment of receipt and does not create a contract of employment.

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Employees are held accountable for all duties of the job.

Benefits:

• Compensation: USD 89,000 - USD 120,000 annually
• Benefits eligibility begins the 1st of the month after start date
• Health care eligibility - including medical, dental, vision, prescription and telemedicine
• Wellness program
• Employee discounts
• Short and long-term disability insurance
• Life and AD&D insurance
• Flexible Spending Accounts (FSAs) and Health Savings Account (HSA)
• Employee Assistance Program
• 401(k) plan
• Direct deposit
• Tuition reimbursement program
• Paid Vacation

Life at Epiroc:

We are Epiroc, a leading productivity partner for the mining and infrastructure industries. By joining Epiroc, you can expect an atmosphere of creativity and innovation, 'Dare to Think New.' With innovative technology, we develop and produce innovative drill rigs, rock excavation and construction tools. The company was founded in Stockholm, Sweden and has passionate people supporting and collaborating with customers in more than 150 countries.

Employment at Epiroc Drilling Solutions LLC is "at-will," which means that either you or the company can terminate the employment relationship at any time, with or without prior notice, and for any reason not prohibited by statute, in accordance with state and federal guidelines. All employment is continued on that basis. No supervisor, manager or executive of the company, other than the General Manager in a signed writing, has any authority to alter the foregoing. Signature of this document serves as acknowledgment of receipt and does not create a contract of employment.

Epiroc Drilling Solutions LLC is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Employees are held accountable for all duties of the job.

United. Inspired.Performance unites us, Innovation inspires us, and commitment drives us to keep moving forward.

In the 150 countries where you can find Epiroc, we encourage our employees to take ownership of their own development and careers with the support from their leaders. We are committed to give you every opportunity to succeed in a culture of innovation, diversity and collaboration, combined with a caring atmosphere. Diversity and sustainability are key to grow fresh and innovative ideas and solutions for our customers. Epiroc is a leading manufacturer for the mining and infrastructure industries.

This job posting will remain open until the position is filled.

Learn more atwww.epirocgroup.com