Sr Cloud Engineer

POSITION SUMMARY:

Under the general supervision of the IT Infrastructure and Operations leadership or designee, the Senior Cloud Engineer is responsible for the design and implementation of redundant and resilient cloud native and hybrid cloud solutions with a focus on large-scale enterprise-wide solutions for the University. In addition, the Senior Cloud Engineer will automate provisioning and configuration changes for cloud solutions within the University multi-cloud environment. The Senior Cloud Engineer will possess the ability to design creative and innovative solutions and provide expert opinion on cloud services based on previous experience and knowledge.

The Senior Cloud Engineer is part of an innovative team devoted to implementing the Universities multi cloud strategy and providing best in class cloud solutions and services for UMass Chan Medical School. As a member of the team, you will work closely with clients, project / program managers, and other IT teams designing and implementing cloud native and hybrid cloud solutions in accordance with the Universities strategic and tactical goals.

MAJOR RESPONSIBILITIES:

Design and implement cloud and hybrid cloud solutions in alignment with the Medical School's strategic and tactical business plans
• Make design recommendations on cloud native, hybrid cloud and cloud integration solutions incorporating industry best practices
• Contribute to cloud standards development, incorporating prior knowledge and industry best practices
• Automate infrastructure management and maintenance with a focus on cloud-based solutions utilizing Infrastructure as Code best practices
• Manage cloud infrastructure, communication, security policies, and audit compliance based on the Medical School's standards and policies
• Manage cloud user and group access to cloud services and systems utilizing PIM and following the Medical School's standards
• Optimize all aspects of cloud solutions including performance, resiliency, and availability
• Participate in operational support to ensure service reliability
• Perform other duties as necessary

REQUIRED QUALIFICATIONS:

• Bachelor's Degree in Computer Science, IT related field or equivalent experience
• 5-7 years of IT technology experience with at least 3+ years designing, implementing cloud solutions, and providing operational support for cloud services
• 5-7 years of experience with Azure and/or AWS in multi-region, multi-account environment
• 5-7 years of experience with cloud templating solutions (e.g. Terraform, CloudFormation, Resource Manager Templates).
• Understanding of and previous experience with operating cloud services, including monitoring/alerting, cloud security and problem resolution
• Strong understanding of cloud network engineering concepts
• Understanding and previous experience with an automation framework and scripting languages, such as Python, Ansible, and PowerShell, for cloud build and deployment
• Understanding of SDLC best practices and experience with code management.
• Understanding of Agile, Scrum, or SAFe development methodologies
• Solid interpersonal skills, with ability to work well with people of all levels of information technology expertise
• Passion in furthering the mission of UMass Chan Medical School through IT and cloud solutions.

PREFERRED QUALIFICATIONS:

• 5+ years of experience working with cloud network design, implementations, and support (AWS, Azure)
• 5+ years of experience in Layer 2/ Layer 3 network design (WAN/cloud/data center) engineering
• 5+ years of experience in Managing DNS, IPAM, and VPN
• Knowledge of and experience with PaaS databases, logic apps, application gateways, IaaS compute, network, storage, backup, and disaster recovery
• Knowledge of and experience with network technologies including Palo Alto and Check Point Firewalls, Transit Gateway, Application Gateway, and Web Application Firewalls (WAF)
• Knowledge of and experience with containerization platforms, Docker, and Kubernetes
• Knowledge of and experience with agile development, continuous integration, and automated testing
• Experience working across a team tasked with design and implementation of cloud concepts and services.
• Strong interpersonal and communication skills
• Demonstrated ability to provide documentation
• Ability to communicate effectively in writing

PREFERRED QUALIFICATIONS:

• Experience working with cloud network design, implementations, and support (AWS, Azure)
• Experience working with Microsoft Entra ID and AAD in a multi-tenant environment. (ex: Identity management, authentication, PIM, and conditional access).
• Experience with mail; Exchange on-prem, Exchange M365 online, AD Connect, hybrid configuration and migration. Implement or manage mail hygiene (ex: DMARC policy).
• Experience working with Microsoft M365 Platform
• Experience with Microsoft Sentinel
• Microsoft certifications in any of the following: Azure, Security, Messaging, Administration or Solutions Architecture
• Knowledge of and experience with PaaS databases, logic apps, application gateways, IaaS compute, network, storage, backup, and disaster recovery
• Experience with hybrid architecture and cloud migrations
• Experience with CI/CD pipelines and tools for automating Infrastructure as Code (IaC).
• Experience with Infrastructure as Code (IaC) solutions, Terraform preferred.
• Knowledge of and experience with containerization platforms, Docker, and Kubernetes
• Knowledge of and experience with Microsoft Azure Local (Microsoft Azure Stack (Azure Local))
• General understanding of Microsoft Azure Cloud Platform offerings.
• Experience working with problem ticketing systems, such as ServiceNow, for efficiently addressing and resolving customer issues.
• Experience working across a team tasked with design and implementation of cloud concepts and services.
• Strong interpersonal and communication skills
• Demonstrated ability to provide documentation
• Ability to communicate effectively in writing