Health Unit Coordinator

Are you passionate about making a difference in the lives of individuals facing mental health challenges? At PrairieCare, we are a leading psychiatric healthcare system dedicated to providing exceptional mental healthcare for all. We are committed to fostering a culture that values our employees and the vital work they do every day for our patients and families.

Why Choose PrairieCare?

• Impactful Work: Be part of a team that provides vital psychiatric services to patients in a supportive and collaborative environment.
• Career Growth: We offer opportunities for professional development and advancement within our organization.
• Inclusive Culture: Join a workplace that values diversity, teamwork, and a commitment to excellence in mental health care.
• Comprehensive Benefits: Enjoy a robust benefits package designed to support your well-being and work-life balance.

As a Health Unit Coordinator, you will be at the heart of our healthcare operations, performing a variety of essential functions, including:

• Coordination & Communication: Accurately and efficiently perform coordinating functions while maintaining open lines of communication with patients, visitors, and the healthcare team.
• Welcoming Environment: Greet patients and visitors with warmth and professionalism, providing them with the information and direction they need.
• Information Management: Maintain unit information sources, including care assignments, to ensure smooth operations and effective patient care.
• Prioritization: Assess and prioritize unit and patient needs in alignment with hospital policies, procedures, and standards.
• Order Processing: Process physician orders accurately and in a timely manner, ensuring compliance with scope of practice.
• Patient Transitions: Efficiently manage patient admissions, transfers, and discharges, documenting all relevant information in the Electronic Health Record (EHR).
• Clerical Support: Provide essential clerical support to the unit and hospital, contributing to the overall efficiency of our healthcare services.
• Customer Service Excellence: Demonstrate a customer service-oriented approach in all interactions, fostering a positive environment for patients and staff alike.
• Quality Improvement: Participate in quality improvement initiatives aimed at enhancing systems and processes that support patient care.
• Confidentiality: Uphold patient confidentiality and adhere to all privacy regulations.

• A high school diploma is required; a Health Unit Coordinator/Medical Secretary Certificate or a two-year degree in a related field is preferred.
• At least 1 year of experience in a Health Unit Coordinator or Medical Secretary role is preferred.
• Strong ability to convey information clearly and effectively.
• Exceptional organizational skills, with the ability to prioritize tasks in a fast-paced environment.
• Proficiency in computer and clerical skills.
• A collaborative spirit, with the ability to build effective relationships with healthcare team members.
• A commitment to delivering outstanding customer service in every interaction.

Pay range for this position is $20 to $26 depending on education and experience.

Benefit options include:

• Medical/Dental/Vision
• Company paid life insurance
• Paid time off including sick time
• Voluntary Short term and long-term disability
• 401K with company match
• Flexible spending accounts
• Tuition Reimbursement
• Student Loan Repayment

PrairieCare is a psychiatric healthcare system experiencing rapid growth in the Twin Cities and southern Minnesota. With multiple sites across the metro, including locations in Rochester and Mankato, PrairieCare has quickly grown to become one of Minnesota's largest providers of mental health services to children, adolescents, adults, and their families.

PrairieCare does not discriminate against any person based on race, color, national origin, disability, or age in admissions, treatment, or participation in its programs, services, activities, or employment. PrairieCare is an Affirmative Action Employer/Equal Opportunity Employer supporting Veterans, Disabled, and other protected individuals and is committed to a diverse workforce.

PrairieCare is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability. Applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process please email hr@prairie-care.com for assistance.

Offers of employment from PrairieCare are conditional and contingent upon successful clearance of all background studies

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