Education Program Associate

Position Overview:

We are seeking a dedicated and organized Education Program Associate to join our team. This role is crucial in providing academic support to students and coordination of data for our educational programs. The ideal candidate will have strong communication skills, attention to detail, and a passion for supporting student success.

The Medical School is committed to an excellent employee experience, offering a flexible work environment that meets the needs of students, staff, faculty, and the communities we serve. Flexible work arrangements may include flexibility in schedule and/or work location. All UMN employees are expected to follow applicable public health and safety procedures. This position is hybrid, with both virtual and in-person components. The person in this role must be able to work on the Twin Cities campus as needed for program/student events and other in-person days. We welcome applicants with diverse backgrounds and experiences. Individuals with applicable work experience or transferrable skills are encouraged to apply. This position actively supports and advances the University's commitment to equity, diversity, and inclusion.

Duties/Responsibilities

50%: Student Support and Tracking

• Work closely with the educational programs manager to inform and deliver effective academic support for RPAP and MetroPAP students.
• Track student assignment submissions, evaluations, and track program completion data.
• Assist with tracking and execution of student onboarding data collection for RPAP/MetroPAP, SIM, and ROE.
• Communicate with students regarding course progress on a predetermined cadence. Escalate student issues or concerns to appropriate team members as needed.
• Provide academic activities support to include implementation support of program-required activities such as simulations and exams.

20%: Data Coordination

• Collate and share student progress and survey data with the administrative team, faculty, and program director as directed.
• Build reports and dashboards to communicate student data, program outcomes data, and stakeholder data
• Work closely with the programs operations manager to maintain and update various databases, including the alumni database and clinical site database.
• Assist with gathering clinical training site databases and info collection. Ensure data is accurate and retrievable for studies; and distribute data as requested. Identify issues and suggest process improvements.
• Assist the educational programs manager with research data management.

30%: Communication

• Triages email communications received in the team email inbox.
• Review and revise the RPAP/MetroPAP Preceptor Manual annually which outlines program policies, procedures, and practices.
• Utilize communications technologies to prepare and submit faculty and instructor appointment documentation.
• With guidance from the programs operations manager, serve as the primary point of contact for internal stakeholders around family medicine courses outside of the RPAP/MetroPAP programs that utilize rural and urban underserved community sites.
• Provide support as directed for alumni mailings.
• Support primary care/family medicine and rural/urban pathway program recruitment

All required qualifications must be included in the application materials

Required Qualifications

• BA/BS with at least 2 years of experience or a combination of related education and work experience to equal six years.

Preferred Qualifications

• Advanced degree in a relevant field, with at least 3 years of related professional experience.

Committed to innovation and diversity, the Medical School educates physicians, scientists, and health professionals; generates knowledge and treatments; and cares for patients and communities with compassion and respect. We value excellence, inclusiveness, collaboration, and discovery.

The mission of the regional campus located in Duluth is to be a national leader in improving healthcare access and outcomes in rural Minnesota and American Indian/Alaska Native (AI/AN) communities. In partnership with CentraCare, the regional campus in St. Cloud offers a wide range of patient experiences throughout students' education in Greater Minnesota and prepares them to become exceptional clinicians and leaders for rural and immigrant populations.

Founded in 1888, the University of Minnesota Medical School has three campuses. A four-year MD program and the MD/PhD program are located on the Twin Cities campus in addition to MD programs at regional campuses in Duluth and St. Cloud.

Pay Range: $42,500 - $55,000; depending on education/qualifications/experience

Time Appointment: 100% Appointment

Work Location: Hybrid; 1-2 days in person per week

Position Type: Civil-Service & Non-Faculty Labor Represented Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).