Product Development - Product Manager

Who we are:

LeadsOnline provides crime-solving technology to law enforcement agencies across the globe. The company's suite of investigative solutions includes data, analysis and ballistic identification tools that help solve a range of cases-from missing property and people to gun crimes and other violent offenses. Founded in 2000, LeadsOnline now serves approximately 5,500 U.S. law enforcement agencies and public safety organizations in more than 80 countries. From the crime scene to the courtroom, our innovations are designed to enhance investigative capabilities, improve case outcomes, and streamline operations to ensure justice can be delivered. LeadsOnline is headquartered in Plano, Texas, and Montreal, Quebec, Canada.

As a Product Manager at LeadsOnline, you will play a pivotal role in shaping and delivering products that impact our clients' ability to advance their missions. You will collaborate across teams to drive product strategy, development, and success.

Role and Responsibilities:

At LeadsOnline, our mission is to advance cases, careers, causes, and compliance through our unique data, well-designed technology, and exceptional teamwork. These efforts are grounded in our core values of Service, Ownership, Energy, and People.

As a Product Manager, you will embody these values by:

• Outlining Product Roadmaps: Develop and communicate a clear vision and long-term strategy for your product, taking full ownership of its success and ensuring alignment with both team goals and client needs.
• Engaging Teams and Stakeholders: Foster a collaborative environment, prioritizing people and ensuring cross-departmental efforts deliver features, capabilities, and processes that advance customer success.
• Owning Go-to-Market Strategy: Lead product launches and key feature rollouts with contagious optimism, acting decisively to align with business goals and energize teams.
• Monitoring Product Health: Define and track performance metrics with a focus on continuous improvement, driven by a selfless commitment to excellence.
• Solving Creative Problems: Approach challenges with innovative solutions that reflect a deep commitment to service and industry best practices.
• Leading Agile Development: Actively participate in Agile ceremonies, including backlog reviews, standups, refinement meetings, and sprint retrospectives, ensuring a supportive and vibrant team environment.
• Driving and Celebrating the Team: Motivate and uplift your team, fostering collaboration and celebrating milestones that reflect individual and collective talents.

Who You Are:

You are driven, detail-oriented, and highly organized. You thrive under pressure and tackle challenges head-on with a strong sense of purpose. As a team player and leader, you value collaboration and take ownership of your responsibilities. You are solution-focused, proactive, and committed to delivering excellence for clients and teammates alike, embodying LeadsOnline's values of Service, Ownership, Energy, and People in every aspect of your work.

You possess:

• Strong analytical and problem-solving skills.
• Exceptional written and verbal communication abilities.
• The ability to manage competing priorities and meet deadlines.
• A passion for creating innovative, user-focused products.
• The ability to motivate and lead agile teams in a global environment.

This Might Be You If You Have Some of the Following:

• Experience managing software-as-a-service (SaaS) products.
• A track record of leading cross-functional teams and delivering results in a matrix organization.
• Data-driven decision-making skills for roadmap prioritization.
• Familiarity with Agile development processes, including backlog management and sprint planning.
• Strong communication and leadership skills, with the ability to drive consensus.
• Knowledge of Pragmatic Marketing or similar product management frameworks.
• Background or experience in industries like law enforcement or connected devices (preferred but not required).
• Knowledge of hardware lifecycle management (a plus).

What You Can Expect From Us:

At LeadsOnline, we serve with energy, diligence, and persistence. We believe the work we do makes a difference in the lives of our users, the communities they protect, and the victims they serve. We value Service, Ownership, Energy, and People, and we foster a culture that empowers our team to make an impact.

As the Product Manager, you'll play a pivotal role in shaping the future of our company and the solutions we provide.

Our Values:

• Service: We believe in providing a humble, joyful, excellent, and selfless service.
• Ownership: We take full responsibility for our actions, always seeking better ways and acting decisively to ensure success for our team and clients.
• Energy: We believe in contagious optimism, a strong sense of purpose, and life and light.
• People: We prioritize people over things, fostering a supportive, collaborative environment where individual talents and teamwork are celebrated.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• 401(k)
• Paid maternity leave.
• Paid paternity leave.
• Disability insurance
• Robust PTO package

LeadsOnline is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics.

• Plano, TX, USA