Health Systems Physician Outreach Liaison

University of Texas Southwestern Medical Center
parental leave, paid time off, tuition reimbursement
United States, Texas, Dallas
5323 Harry Hines Boulevard (Show on map)
Jan 24, 2025
JOB SUMMARY The Health System Physician Outreach Liaison position directly reports to the Manager of Health System Physician Outreach. The position is located within Health System Strategy, and is considered full-time, exempt, with a 40 hour work week. Health System Physician Outreach Liaison is responsible for all aspects of physician outreach for both inpatient and outpatient clinical activities. They serve to effectively facilitate communication among specialists and primary care physicians resulting in strong clinical partnerships and growing new patient volumes for the Health System. Specifically, this position identifies, proposes, and executes engagement within the clinical community to grow institutional initiatives. Additionally, this position is responsible for developing and managing strong partnerships with external providers including physicians, nurses, office staff, and internal administrators and faculty to assist in supporting project goals and objectives within an assigned geographic region, producing a positive ROI within dedicated areas. Job Duties Increases awareness of UT Southwestern clinical programs among targeted external physician offices throughout assigned geography and specialties, through consistent engagement at a cadence meaningful to the community partner. Conducts ongoing analysis to identify opportunities for new patient volume growth or service recovery. Works collaboratively with service line leaders, managers, and others to gather and share feedback and market intelligence from the field. Identifies, monitors and documents relationship histories, including details of contacts and meetings with providers and staff, by maintaining a relationship and contact management database. Performs other duties as assigned. QUALIFICATIONS: Education and Experience Required Education Bachelor's Degree Experience 5 years experience in a health care sales, hospital outreach, or similar role. Knowledge, Skills and Abilities - Personal Ability to develop strong working relationships with senior leadership and physicians Ability to work effectively as a team member Capable of managing multiple projects simultaneously in a fast-paced environment with strong attention to detail and accuracy Strong interpersonal skills Customer service focus Proactive, self-motivated Implementation and operations oriented Experience working in matrix organization Problem solver Goal oriented Independent critical thinker Knowledge, Skills and Abilities - Technical Demonstrates strong interpersonal, communication and organizational skills with minimal direction Coordinates activities with others including Marketing and key departmental leadership Demonstrates knowledge of strategic initiatives for the Health System and looks for opportunities to help achieve the initiatives Requires understanding of the marketplace Requires knowledge of marketing and operational plan development Health care industry, hospital and/or ambulatory clinic operations experience Proven, strong experience using Microsoft Office applications (Excel, Word, PowerPoint, Project) Security This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. EEO Statement UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status. Benefits UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include: PPO medical plan, available day one at no cost for full-time employee-only coverage 100% coverage for preventive healthcare - no copay Paid Time Off, available day one Retirement Programs through the Teacher Retirement System of Texas (TRS) Paid Parental Leave Benefit Wellness programs Tuition Reimbursement Public Service Loan Forgiveness (PSLF) Qualified Employer Learn more about these and other UTSW employee benefits!