Library Info Specialist 3 - Resource Sharing

The College of University Libraries & Learning Sciences (UL&LS) is seeking a full time Library Info Specialist 3 with strong customer service experience, proven ability to work effectively in a team environment, and interest in learning new skills. We seek someone who is enthusiastic about working in an active environment doing a wide variety of tasks. The current vacancy is in the Zimmerman Library, Resource Sharing unit, and is part of the Access Services group.

This position provides time-sensitive library services to UNM faculty, students, and staff. It involves processing requests for loans and scans, verifying and correcting citations, and searching and ordering using an integrated library system, databases, and interlibrary loan software. Problem solving and analytical skills, including the ability to troubleshoot complex citations, are required along with the ability to ensure that library policies and procedures are followed. This position will also train and supervise student employees. The position involves physical activity including, but not limited to, pulling books and bound journals from shelves, lifting boxes, opening mail, sorting materials, and moving book trucks.

The Resource Sharing team plays a vital role in supporting the teaching and research missions of the University of New Mexico (UNM) by processing over 40,000 requests in a typical year.

THE ENVIRONMENT

UNM is a Tier I Research Institution, a Hispanic-serving institution, and the flagship university in a majority minority state. To support UNM's campus constituents and colleagues, the College of University Libraries & Learning Sciences affirms its commitment to honor diversity, ensure fairness and access, and create an environment where all employees are treated respectfully. These commitments include supporting UNM and CUL&LS JEADI (Justice, Equity, Accessibility, Diversity, and Inclusion) initiatives and the CUL&LS Anti-Racism statement.

The College of University Libraries & Learning Sciences includes University Libraries, the Organization, Information and Learning Sciences (OILS) academic program, and the UNM Press. University Libraries is a member of the Association of Research Libraries, the Greater Western Library Alliance, and the New Mexico Consortium of Academic Libraries. University Libraries contains over 3 million volumes and includes three central campus libraries: Centennial Science & Engineering Library, Fine Arts & Design Library, and Zimmerman Library (humanities, social sciences, and education). A fourth facility, the South Campus Repository, serves as a long-term offsite repository for library collections.

Founded in 1889, the University of New Mexico sits on the traditional homelands of the Pueblo of Sandia. The original peoples of New Mexico - Pueblo, Navajo, and Apache - since time immemorial, have deep connections to the land and have made significant contributions to the broader community statewide. We honor the land itself and those who remain stewards of this land throughout the generations and acknowledge our committed relationship to Indigenous peoples. We gratefully recognize our history.

See the Position Description for additional information.

Bachelor's degree; at least 3 years of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

1. Experience providing interlibrary loan services, including citation verification using multiple databases, and OCLC/Rapid request processing.
2. Experience with staff-side ILLiad and/or OCLC interlibrary loan software.
3. Demonstrated successful customer service experience.
4. Experience with providing reference services.
5. Experience working independently with limited supervision.
6. Demonstrated good time management skills.
7. Demonstrated commitment to working effectively and collegially in a team-based environment within a diverse campus community.

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Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.