Access Services Librarian

The Pritzker Legal Research Center of Northwestern Pritzker School of Law invites applications for a full-time position of Access Services Librarian. Reporting to the Deputy Director, the Access Services Librarian is responsible for overseeing day-to-day access and circulation operations, including circulation desk services, stacks maintenance, ILL and resource sharing, and physical space and equipment. This is an in-person position with the possibility of one remote day per week after three months. While this position is generally Monday-Friday during standard business hours, occasional evenings or weekends may be required to ensure adequate coverage during all hours of library operation.

Specific duties of this position include:

• Manages, oversees, and participates in daily access services duties, including staffing the circulation desk, shelving, and maintaining items on reserve and equipment available for checkout.
• Supervises a Circulation Services Manager and Government Document Assistant and indirectly supervises a team of circulation staff members and student workers.
• In collaboration with the Circulation Services Manager, hires and evaluates full-time departmental staff in the Access Services department as part of the Performance Excellence Review process.
• In collaboration with the Associate Director for Collection & Bibliographic Services, acts as a system administrator for Alma at the law library, including assigning and managing roles, public interfaces, and integrations with other systems, and communicating with University Library personnel regarding relevant updates and issues as needed.
• Serves as the primary point of contact with University Library on issues and updates relating to interlibrary loan and to resolve technical issues with systems such as ILLiad.
• In collaboration with the Circulation Services Manager, oversees access to the library's physical space, including troubleshooting problems reported by users and alerting Facilities to issues arising in the physical space.
• Actively keeps journal members and editors informed about library-related procedures and policies in collaboration with the Student Services Librarian.
• Maintains and oversees shared journal folders and journal shelves.
• In collaboration with the Circulation Services Manager, responds to access services-related inquiries from the law school community, Northwestern University community, alumni, and general public in a polite and tactful manner, including monitoring emails sent to the circulation email account.
• Coordinates with the IT department about software or hardware-related issues at the circulation desk and other equipment throughout the library.
• Develops and implements policies and procedures to ensure accurate shelving and shelf reading and manages large-scale projects involving collection shifts.
• In collaboration with the Student Services Librarian, assists with orientation activities, LibraryFest, and other student-oriented events.
• In collaboration with the Deputy Director, develops, implements, and communicates policies relating to library hours, borrowing, and other access services and helps update the law library website regarding the same.
• In collaboration with the Associate Director for Collection & Bibliographic Services, serves as a primary point of contact for FDLP-related matters and ensures compliance with the Federal Depository Library Program.
• Establishes and fosters contacts with other professionals by participating in committee work and activities of Law School, University, and professional organizations.
• Engages in special projects and miscellaneous duties as assigned.

Required qualifications:

• Master's degree from an ALA-accredited library school or equivalent degree.
• 3-5 years of supervisory experience, including hiring, training, evaluation, and discipline.
• Strong service orientation and enthusiasm for working with law faculty and students.
• Excellent written and oral communication skills as well as organizational and planning skills.
• Excellent customer service skills and ability to calmly handle difficult situations with patience and discretion.
• Exercises strong independent judgment consistent with library procedures and policies.
• Demonstrated ability to work both independently and in collaboration with others in a collegial atmosphere.
• Ability to manage and work efficiently on multiple projects at the same time.
  
  

Preferred qualifications:

• Professional experience in an academic law library.
• Demonstrated experience with Alma, Primo, ILLiad, SpringShare/LibGuides, Adobe Creative Suite, Microsoft Office Suite including SharePoint and OneDrive, and collaborative tools like Google products and Microsoft Teams, or other comparable programs.
• Familiarity with techniques and tools such as HTML/CSS in relation to content management systems.
• Experience working in a library that participates in the Federal Depository Library Program.
  
  

To apply, candidates should submit a resume and a cover letter explaining their interest in the position through Northwestern's online application system at this link: Apply for Job. The search will remain open until the position is filled. Specific inquiries can be addressed to Sarah Reis, Deputy Director, at sarah.reis@law.northwestern.edu.

The expected base pay range for this position is $70,000 - $80,000.

This base pay range is for a twelve-month appointment and is subject to negotiation.

Northwestern University has provided a pay range representing its good faith estimate of what the university reasonably expects to pay for the position. The pay offered to the selected candidate will be determined based on factors including (but not limited to) the experience and qualifications of the selected candidate including years since terminal degree, training, and field or discipline; departmental budget availability; internal equity; and external market pay for comparable jobs.

Benefits

At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at https://www.northwestern.edu/hr/benefits/index.html to learn more.

Please read ALL instructions and make preparations before proceeding to the application page:

• Applications will only be accepted via online submission (see link above and below).
• Please prepare all documents in advance as Adobe PDF files, and please be sure all information is entered correctly and accurately (especially names and email addresses), as there will be no opportunity for online revision after your application has been submitted.
• All required fields in the application form are marked with an asterisk and must be filled before clicking the "Submit" button.
• Be aware that incomplete applications cannot be saved.

Applications accepted here: Apply for Job

The Northwestern campus sits on the traditional homelands of the people of the Council of Three Fires, the Ojibwe, Potawatomi, and Odawa as well as the Menominee, Miami and Ho-Chunk nations. We acknowledge and honor the original people of the land upon which Northwestern University stands, and the Native people who remain on this land today.

Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Click for information on EEO is the Law.