RN - Admissions Supervisor

Weekends, 3-12's 7a-7p

Supervise, plan_, coordinate, and organize day-to-day activities that will enhance effectiveness of the Admission Department. Coordinate referrals and ensure smooth admissions processing for referral sources, families, staff and patients.

ESSENTIAL FUNCTIONS:

• Oversee the daily referral, intake, admissions and preauthorization process for incoming patients.
• Organize, plan and direct work assignments for Admissions staff.
• Provide staff management to including hiring, development, training, performance management and communication to ensure effective and efficient department operation.
• Supervise and monitor personnel adherence to established Admissions criteria and ensures that appropriate documentation of approval/denial occurs.
• Adhere to established Patient Rights and ensures the Admissions staff comply.
• Act as an intermediary on difficult cases, keep leadership team informed of the status of problematic situations.
• Ensure compliance with front-end financial processes to include benefit verification, financial counseling, and completion or prior authorization of each patient per Acadia policy and facility process.
• Maintain knowledge or milieu management.
• Ensure that FTE utilization in Admissions falls within fiscal guidelines, but also ensures patient safety and admission efficiencies.
• Provide staff management to include hiring, development, training, performance management and communication to ensure effective and efficient department operation.
• Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.